HR, workforce management, and pay solutions to empower the retail workforce

  • Simplify scheduling and reduce turnover with our intuitive workforce management tools
  • Ensure labor, pay, and tax compliance effortlessly
  • Boost employee satisfaction and productivity with our comprehensive HCM solutions
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  • The UKG 2025 Retail Workforce Report offers HR and Operations leaders valuable strategic insights for the 2025 holiday season and beyond.

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Transform your retail workforce with a complete HCM suite

UKG’s full-suite HCM solution streamlines workforce management, payroll, and talent processes for retailers, ensuring compliance and improving productivity. Optimize staffing, reduce administrative tasks, and enhance employee satisfaction with a unified AI-powered platform that empowers organizations to create a great workplace and better serve their customers.

Want more information? Speak with our Retail experts today.

Our Customers
Customer Testimonial

Our UKG team understands our unique needs and are dedicated to our success. The overall support from UKG gives me confidence as I lead the HR operations team to fulfill the needs of our employees.

Senior HR operations manager at Leslie’s
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Related insights

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Operations Leaders
How Retailers Can Build an Accurate Labor Model

In retail organizations, creating an accurate labor budget is one of the toughest challenges facing operations and planning teams. Here’s how using an agile process to develop your labor model can dramatically improve productivity and protect profits.

HR Leaders
Best Practices for Creating a Supportive Culture for Frontline Workers

Your frontline workers are the face of your company, interacting directly with customers and representing your company brand. Making them feel valued and supported is critical to your business’s growth and success. Here are some best practices for building that valuable supportive culture to help drive business success. 

Frequently asked questions

What are the benefits of using UKG solutions for retail workforce management, and how do they help with scheduling and reducing turnover?

UKG solutions streamline HR and workforce management, enhance operational efficiency, and foster a workplace culture where managers and employees are engaged. Tools like UKG Pro allow retail managers to create efficient schedules that meet business needs while accommodating employee preferences. This leads to higher job satisfaction and lower turnover rates. With real-time data and analytics, you can make informed decisions to optimize labor costs and improve operational efficiency, ensuring your store is always appropriately staffed. This not only enhances the shopping experience for your customers but also drives sales growth.

How can retail businesses ensure compliance with labor laws using UKG solutions, and what impact does this have on operational efficiency?

UKG’s compliance management tools help retail businesses stay up-to-date with various labor laws and regulations, reducing the risk of costly fines and legal issues. Automated alerts and reporting features ensure that your retail business remains compliant, giving you peace of mind and allowing you to focus on delivering exceptional customer service. Solutions like UKG Pro provide detailed audit trails and preconfigured pay rules to ensure compliance. By maintaining compliance effortlessly, you can improve overall operational efficiency and concentrate on strategic initiatives that drive business success.

How do UKG solutions support long-term forecasting and labor planning in retail?

UKG provides advanced tools for strategic workforce management and long-term scheduling, helping retail businesses anticipate future staffing needs and align labor resources with business goals. With UKG Strategic Workforce Planning, you can leverage predictive analytics to forecast demand and schedule employees accordingly. This ensures that you have the right number of staff with the right skills at the right times, reducing overstaffing or understaffing issues. By planning ahead, retail businesses can adapt to market changes effectively, optimize labor costs, and improve overall operational efficiency.

Contact us

Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.

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