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HCM Software Designed for Retail

HR, workforce management, and pay solutions to empower the Retail Workforce

Empower Your Retail Workforce EBook
UKG at Work in Retail eBook
Even with the digital transformation, people are still the backbone of your retail stores and corporate headquarters. Discover how to help them do their best work.
Transform your retail business with UKG’s comprehensive human capital management (HCM) suite, crafted to meet the complex needs of the retail industry. Streamline HR and workforce management, enhance operational efficiency with data-driven insights, and foster a workplace culture where managers and employees are engaged and inspired to be their best. With AI-powered and automated workflows, your retail business can concentrate on what truly matters — delivering an outstanding employee and customer experience that produces better business outcomes.

Transform your retail workforce with a complete HCM suite

UKG’s full-suite HCM solution streamlines workforce management, payroll, and talent processes for retailers, ensuring compliance and improving productivity. Optimize staffing, reduce administrative tasks, and enhance employee satisfaction with a unified AI-powered platform that empowers organizations to create a great workplace and better serve their customers.

A smiling man and woman wearing aprons stand in a deli, the man holding a tablet.

Simplify scheduling and reduce turnover with our intuitive workforce management tools

Simplify scheduling and reduce turnover with our intuitive workforce management tools. Retail managers can create efficient schedules aided by AI-powered recommendations that meet business needs while accommodating employee preferences, leading to higher job satisfaction and lower turnover rates. With real-time data and analytics, you can make informed decisions to optimize labor costs and improve operational efficiency. This ensures that your store is always staffed appropriately, frontline employees are happy, and customers have an incredible shopping experience.

A woman wearing a pink shirt and green apron laughs happily while working.

Ensure labor, pay, and tax compliance effortlessly

Ensure compliance with labor laws and regulations effortlessly. Retail businesses often face the challenge of staying compliant with various federal, state, and local labor laws. UKG’s compliance management tools help you stay current with these regulations, reducing the risk of costly fines, and legal issues. Automated updates, alerts, and reporting features ensure that your retail business remains compliant, giving you peace of mind and allowing you to focus on developing your people and delivering exceptional customer experiences.

A pharmacist and a customer are standing in a pharmacy looking at a box of medication.

Boost employee satisfaction and productivity with our comprehensive HCM solutions

Boost employee satisfaction and productivity with our AI-powered human capital management solution designed specifically for the complex needs of retail managers and frontline employees. 
It streamlines workforce management and labor planning, automates pay, and enhances productivity while helping managers attract, retain, and develop top retail talent by empowering them with data-driven insights and tools supported by UKG Bryte AI throughout their journey. 
Employees have the flexibility to manage benefits easily, review pay, request time off, swap or pick-up a shift, and connect with their teams. With decades of workforce data and industry expertise, UKG provides leaders with actionable insights to foster trust, improve employee engagement, and drive better business outcomes.

Want more information? Speak with our Retail experts today.

Empowering the retail frontline with UKG technology

The Vitamin Shoppe used UKG to scale with the company’s tremendous growth. The company’s migration to UKG Pro Workforce Management was an easy transition and implementation. UKG puts the company’s frontline workers in the stores at the right times, and in the right place, while empowering employees with visibility into their own schedules and the ability to swap shifts.

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How retailers can build an accurate labor model
The People Purpose Blog
How Retailers Can Build an Accurate Labor Model

In retail organizations, creating an accurate labor budget is one of the toughest challenges facing operations and planning teams. Here’s how using an agile process to develop your labor model can dramatically improve productivity and protect profits.

UKG for Hospitality and Food Service
The People Purpose Blog
Best Practices for Creating a Supportive Culture for Frontline Workers

Your frontline workers are the face of your company, interacting directly with customers and representing your company brand. Making them feel valued and supported is critical to your business’s growth and success. Here are some best practices for building that valuable supportive culture to help drive business success.

Frequently asked questions

UKG solutions streamline HR and workforce management, enhance operational efficiency, and foster a workplace culture where managers and employees are engaged. Tools like UKG Pro allow retail managers to create efficient schedules that meet business needs while accommodating employee preferences. This leads to higher job satisfaction and lower turnover rates. With real-time data and analytics, you can make informed decisions to optimize labor costs and improve operational efficiency, ensuring your store is always appropriately staffed. This not only enhances the shopping experience for your customers but also drives sales growth.

UKG’s compliance management tools help retail businesses stay up-to-date with various labor laws and regulations, reducing the risk of costly fines and legal issues. Automated alerts and reporting features ensure that your retail business remains compliant, giving you peace of mind and allowing you to focus on delivering exceptional customer service. Solutions like UKG Pro provide detailed audit trails and preconfigured pay rules to ensure compliance. By maintaining compliance effortlessly, you can improve overall operational efficiency and concentrate on strategic initiatives that drive business success.

UKG provides advanced tools for strategic workforce management and long-term scheduling, helping retail businesses anticipate future staffing needs and align labor resources with business goals. With UKG Strategic Workforce Planning, you can leverage predictive analytics to forecast demand and schedule employees accordingly. This ensures that you have the right number of staff with the right skills at the right times, reducing overstaffing or understaffing issues. By planning ahead, retail businesses can adapt to market changes effectively, optimize labor costs, and improve overall operational efficiency.

Contact us

Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.

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