Retail industries we serve
HCM Designed for Retail
Empower your workforce with HR, workforce management, and pay solutions
At UKG, we understand the unique challenges faced by the retail industry in navigating frontline employee expectations, technology, and new business imperatives. From hiring and onboarding to labor forecasting, scheduling, payroll, and compliance, we offer tailored AI-powered HCM solutions for every size retail business. UKG’s award-winning solutions empower your business and people to thrive.
See why retail organizations choose UKG
UKG has partnered with thousands of retailers to address their complex workforce needs for decades. We combine culture standards, workforce activity, and employee feedback into one clear picture of how to innovate with purpose to support your people and your strategic goals. Our industry-leading solutions focus on three core areas to support your mission:
Create an Exceptional Employee Experience
Attracting and retaining talent is challenging in retail. Our mobile-friendly tools empower employees to manage schedules and work-life balance, fostering engagement and loyalty. By prioritizing flexibility and transparency, you create a workplace where employees feel valued and motivated.
Optimize Your Workforce
Managing labor forecasts, scheduling, and compliance across multiple locations is complex. Our AI-driven solutions streamline workforce management, aligning skills with demand while ensuring compliance. This boosts productivity, reduces turnover, and empowers employees to make informed scheduling choices, enhancing operational efficiency and job satisfaction.
Drive Digital Transformation
Rapid tech adoption demands a modern approach. Our AI-powered solutions offer real-time insights into staffing, operations, and customer preferences, enabling data-driven decisions. Embracing digital transformation improves service quality, enhances employee experiences, and ensures your business stays competitive in a dynamic market.
Purpose-built solutions for retail
Discover how our specialized, best-in-class human capital management suite for retail addresses short-term forecasting, multi-country payroll, and unites the frontline workforce with management to keep your people efficient and engaged.
HCM for Mid to Large Organizations
UKG Pro delivers mid-to-large retail organizations a comprehensive, scalable solution to manage complex workforce needs, from advanced scheduling and time tracking to HR and payroll, ensuring smooth operations and a better guest experience.
HCM for Small Organizations
UKG Ready streamlines scheduling, timekeeping, and HR management for small retail businesses, helping teams operate more efficiently while focusing on delivering exceptional customer service.
Workforce Management
UKG’s leading workforce management empowers retail organizations to optimize labor costs, streamline scheduling, track time and attendance, and ensure compliance, all while enhancing employee engagement and service delivery.
Advanced Scheduling
Create flexible schedules that optimize labor and consider employee preferences while empowering them with choice. Advanced scheduling and forecasting solutions, with the power of AI and machine learning, work 24/7 to help guide your people and aid them to make the best decisions for the business and people. See how UKG enables intelligent automation to maximize labor efficiency and enhance the associate and manager experience by making their life easier.
Workforce Planning
Having the right people, at the right place, at the right time is critical to delighting your customers. Optimizing labor resources and costs all starts with planning. UKG Pro Forecasting helps companies plan and adjust for short term demand while UKG Strategic Planning helps predict and address workforce gaps longer term by accurately forecasting labor needs using real-time analytics and what-if scenarios to enhance agility and prepare for your workforce of the future.
Multi-Country Payroll
UKG One View simplifies multi-country payroll for global organizations, ensuring consistent, compliant, and accurate payroll processing across all locations, regardless of geography.
Payroll
Our robust payroll solution and services ensure accurate and timely compensation for your employees, building trust in the moments that matter most.
Artificial Intelligence (AI)
This is no ordinary AI in the workplace. With AI driven by decades of people, work, and workplace culture data, you get insights to build trust, simplify the hard things, and deliver personalized experiences that foster meaning and purpose.
Analytics & Reporting
UKG’s analytics and reporting solution provides real-time insights into workforce performance, sales trends, and labor costs, enabling data-driven decisions to optimize staffing, improve productivity, and enhance the customer experience.
Culture
Attracting and retaining talent isn’t always about pay and perks — it’s about culture and trust. UKG solutions help organizations accelerate their journeys to becoming a Great Place to Work®.
Employee Communication
UKG Talk helps retail companies foster real-time communication and collaboration across their workforce, enhancing engagement, streamlining operations, and keeping teams connected from the shop floor to the executive office.
Financial Wellness
Give your people access to their earned wages, when and where they need it, and the power to take charge of their finances.
Want more information? Speak with our retail experts today.
CUSTOMER STORIES
Taking UKG customers to a new level
UKG understands the needs of retail
Discover how UKG supports the unique needs of the retail industry
From large chains to small boutiques our tailored solutions help streamline human capital management, optimize scheduling, and improve workforce management. Explore the ways we serve retail businesses like yours:
Related insights
eBook
UKG at Work in Retail eBook
Even with the digital transformation, people still are the backbone of your retail store and corporate headquarters. Discover how to help them do their best work.
Frequently asked questions
UKG’s retail solutions are designed with the unique needs of the retail industry in mind. We offer comprehensive HR, payroll, and workforce management solutions that help retailers optimize their operations and improve employee satisfaction.
Our advanced scheduling software allows retailers to easily manage shifts and track working hours, helping to improve labor efficiency and reduce administrative burden.
UKG’s solutions include built-in regulatory alerts and error detection, helping retailers stay ahead of shifting regulations and maintain compliance.
Ready to talk?
Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.