HCM Designed for Post Acute and Senior Living Organizations

Give your workforce the HR, pay and time solutions they need with the flexibility and autonomy they expect

UKG for Post Acute Care and Senior Living
UKG for Post Acute Care and Senior Living Industry Brief
Quality care starts with smart workforce management.
Over 10,000 post acute and senior living facilities nationwide benefit from UKG’s leading human capital management (HCM) and workforce management solutions designed to enhance employee engagement and retention. With over 40 years of specialized experience in these communities, UKG ensures that your most valuable asset—your people—is effectively supported and motivated.

Transform workforce management for better care and staff engagement in post acute and senior living

Optimize operations for better resident care

In the fast-paced world of the industry, focusing on resident care is paramount. UKG’s human capital management (HCM) and workforce management solutions streamline everyday processes, allowing organizations to prioritize what truly matters: the well-being of residents and their families. By simplifying scheduling, timecard management, compliance, and labor management, UKG equips your staff with the tools they need to provide safe, quality care while also improving operational efficiency. From Payroll-Based Journal (PBJ) reporting to mobile-friendly scheduling, UKG’s solutions are designed to meet the unique demands of senior living facilities.

Enhance employee experience and retention

Attracting and retaining top talent in post acute and senior living requires more than just competitive wages. UKG empowers organizations to build a workplace culture based on trust, belonging, and engagement. With solutions like UKG Employee Voice™, you can capture real-time feedback from staff, analyze sentiment, and act on insights to improve morale and reduce turnover. Additionally, the UKG mobile app fosters a healthy work-life balance by providing employees with easy access to their schedules, time-off balances, punch in and out, and pay information — all from the palm of their hand.

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Data-driven insights to support growth

Go beyond traditional workforce management with UKG’s real-time analytics that drive better decision-making. With tools like overtime analysis and geofencing, managers can monitor staffing needs, reduce labor costs, and ensure compliance with government regulations. By automating complex tasks like PBJ reporting, UKG frees up time for managers to focus on strategic initiatives. Our solutions help your organization stay agile and competitive in a landscape where digital transformation is key to future success.

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CUSTOMER STORIES 

Taking UKG customers to a new level

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Eventide Senior Living: Streamlining workforce management and HCM to achieve efficiencies

Eventide has achieved significant improvements with UKG technology, particularly in PBJ reporting. With the overtime analysis smart tile, managers now have daily visibility into overtime hours, allowing for proactive budget management and staffing adjustments. Timecard management has also been simplified, enabling site leaders to approve timecards quickly and focus only on exceptions. The UKG mobile app has streamlined timekeeping, letting staff punch in and out with geofencing and access open shifts. This increased convenience is driving greater employee engagement and further enhancing operational efficiency.

Baptist Community Services Logo

“Scheduling is much easier in UKG Pro Workforce Management. Nurse managers really appreciate it.”

Baptist Community Services is seeing time and cost savings with UKG Pro Workforce Management, and employees feel empowered using the solution’s self-service tools.

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Eventide Senior Living Communities Logo

“UKG has allowed us to really pivot our focus to our people.”

Eventide Senior Living Communities uses UKG to drive employee engagement and streamline workforce management and HCM, including cutting PBJ reporting time by 99%.

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Holland Home Logo

“UKG has saved us money and increased staff satisfaction.”

Holland Home centralized scheduling and improved labor and overtime cost management with UKG for Healthcare, saving $100K annually and seeing a two-year ROI.

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Frequently asked questions

UKG’s workforce management solutions streamline scheduling, automate compliance reporting, and improve employee engagement, all of which help reduce turnover. By offering mobile tools like UKG Employee Voice™ and real-time shift swapping, staff members can manage their schedules more efficiently, reducing burnout and improving retention. These features help facilities address staffing shortages while maintaining quality resident care.

Payroll-Based Journal (PBJ) reporting is a CMS requirement for post acute and senior living facilities to report staffing hours. UKG automates this process by compiling and submitting PBJ data electronically, saving organizations time and ensuring compliance. What used to take hours is now completed in minutes, with an auditable, uniform electronic submission to CMS.

UKG enhances employee engagement through features like sentiment-based surveys, flexible scheduling, and a mobile app for timekeeping and shift management. The UKG Employee Voice™ solution provides real-time insights into staff feedback, helping organizations act on what matters most to employees. This creates a positive workplace culture, fostering retention and satisfaction.

UKG provides robust workforce analytics, such as the overtime analysis smart tile, which gives managers visibility into staffing levels and overtime hours. This helps facilities manage labor costs by adjusting staffing proactively. Additionally, UKG’s automation tools ensure compliance with government regulations, such as PBJ reporting, while reducing administrative burden.

Your better tomorrow starts today

Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.

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