Insurance
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HCM and Payroll Software Designed for Insurance

Elevate your workforce and customer experiences

UKG for Insurance Industry Brief
UKG for Insurance Industry Brief
Drive workforce efficiency, compliance, and engagement while enhancing customer service.
UKG solutions enable insurance organizations to achieve success by driving employee engagement, improving workforce productivity, maintaining regulatory compliance, and effectively managing labor costs. Our AI-powered human capital management (HCM) solution provides real-time actionable insights, and intuitive self-service mobile tools that simplify HR processes, reduce administrative complexities, and improve operational efficiency. These capabilities help you attract and retain top talent, ensure compliance, and position your organization for success while strengthening policyholder trust in today’s rapidly evolving insurance landscape.

Discover how we can help transform your employee experience and streamline operations to drive client trust and loyalty

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Enhance operational efficiency and compliance

In the highly regulated insurance sector, compliance and operational efficiency are paramount. UKG HCM solutions automate timekeeping, absence management, and scheduling, ensuring adherence to complex regulations and reducing errors. Managers can make faster, smarter decisions that minimize compliance risks and maximize productivity by accessing real-time visibility into workforce data and detailed labor cost insights. Our HR, payroll, and workforce management software also adapts to changing regulatory environments, protecting your organization’s reputation and bottom line. By streamlining operations, you empower teams to focus on creating customer value, driving profitability, and securing a sustainable competitive edge.

Increase employee engagement and retention

Employee engagement is critical to achieving operational excellence and delivering exceptional policyholder experiences. Empower your workforce with user-friendly self-service tools for managing pay, benefits, scheduling, professional development, and communication, accessible through a convenient mobile app. These solutions streamline processes, increase employee satisfaction, and enable your team to focus on high-value work that supports your business goals. In a competitive labor market, UKG helps position your organization as an employer of choice by streamlining critical moments like onboarding and benefits enrollment or offering access to earned wages, helping you attract and retain your talent. Engaged employees are better equipped to deliver exceptional service and contribute to a positive organizational culture, crucial outcomes for driving business success in the insurance industry.

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Drive digital transformation

In the insurance industry, digital transformation is essential for staying competitive. UKG’s HCM and Workforce Management software leverages AI, predictive analytics, and automation to streamline HR operations, including complex pay rule applications, benefits administration and compliance reporting. Our solutions provide actionable insights for workforce planning and turnover reduction, enabling you to make proactive, data-driven decisions. By integrating seamlessly with your existing digital tools, UKG enhances operational efficiency, employee engagement and customer satisfaction. Navigate evolving workforce challenges, prevent burnout, ensure equitable shift allocation, and maximize productivity with our innovative, easy-to-adopt technology.

Want more information? Speak with our insurance experts today.

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Frequently asked questions

UKG HR, payroll, and workforce management solutions are specifically designed to automate the enforcement of key labor laws, including FLSA and FMLA, ensuring compliance while reducing errors and mitigating costly fines. By automating timekeeping, absence management, and scheduling, we help insurance organizations effectively control absenteeism costs through consistent policy enforcement and automated accruals, minimizing compliance risks and improving workforce productivity and engagement. 

Our intuitive software ensures adherence to labor laws, data privacy regulations, and industry-specific mandates through automated compliance tracking and real-time updates. With UKG Pro, you gain access to comprehensive reporting tools for audits and governance, enabling you to swiftly adapt to evolving regulatory pressures and manage operational risks proactively and efficiently.

Our HCM and workforce management solutions are at the forefront of digital transformation for the insurance sector, leveraging automation to streamline HR operations like employee pay, access to earned wages, benefits administration, and compliance reporting. Through the integration of predictive analytics, we enable insurance employers to improve workforce planning, reduce turnover, and enhance operational efficiencies. By seamlessly integrating with existing digital tools and ecosystems, our solutions drive superior customer experiences while improving overall productivity. 

Our workforce management suite fully automates time and attendance policies, reducing manual errors and labor budget overruns. Real-time visibility into operational data empowers managers to make faster, more informed decisions. With highly configurable features, UKG delivers a quicker return on investment and reduces the total cost of ownership, enhancing employee engagement and operational efficiency with intuitive digital tools and self-service capabilities.

UKG's solutions streamline talent acquisition and retention for the insurance industry by: 

  • AI-Powered Recruiting: Quickly identify top talent for specialized roles like actuarial analysis and underwriting.
  • Efficient Onboarding: Automate tasks such as document signing and benefits enrollment to reduce administrative burdens.
  • Employee Engagement: Build a culture of trust and engagement from day one, ensuring new hires feel valued and supported.
  • Ongoing Talent Management: Use mobile-friendly tools for career pathing and professional development, empowering employees to manage their growth.
  • Long-Term Retention: Enhance talent acquisition and retention, protecting your investment and maintaining company culture. 

These capabilities ensure your organization is well-positioned for sustained success and help create a great workplace where employees thrive.

UKG HCM and workforce management solutions provide powerful tools for managing hybrid teams within the insurance industry. Features like flexible scheduling in UKG Workforce Management and virtual collaboration tools in UKG Talk allow your teams to stay connected and productive across remote and on-site environments. Comprehensive workforce analytics offer real-time insights into productivity and engagement, while our well-being and work-life balance features ensure high levels of satisfaction and sustained performance in a flexible work model, helping insurance organizations maintain a thriving, resilient workforce.

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Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.

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