Hospitality and Food Service industries we serve
HCM Software Designed for Hospitality and Food Service
Empower your workforce with HR, workforce management, and pay solutions
UKG empowers hospitality and food service organizations by providing AI-guided workforce management solutions that enhance efficiency and agility. With features like advanced scheduling and forecasting, analytics, communication tools, and employee self-service options, UKG ensures employees feel valued and engaged. Our solutions streamline business operations in one place, manage staffing challenges, and maintain compliance, ultimately leading to improved customer satisfaction and business growth.
See why hospitality and food service organizations choose UKG
In today’s labor market, UKG understands how critical it is to retain your workforce in hospitality and food service. When you partner with UKG, you are on your way to creating a great workplace built on trust where people and business thrive. That’s why 77% of Fortune 1000 Hospitality companies are UKG customers.
Retain talent with great employee experiences
High turnover rates in hospitality and food service are costly to organizations. At UKG, we understand how important it is to offer the tools and technology that helps your workforce achieve work-life balance. From shift-swapping, access to pay information, and demand-driven scheduling to meet customer needs, your employees can gain visibility into their work all at their fingertips with their mobile devices.
Gain visibility into workforce systems
By having one system for all your workforce management and human capital management needs, your business will have access to data in one place, quickly and efficiently. Managers can make real-time decisions that are data-driven, all while improving employee efficiency and productivity.
Proactive compliance alerts and automation for your organization
Maintaining compliance with rapidly changing laws requires a proactive strategy. At UKG, we help ensure your business processes align with legal regulations, industry standards, and internal policies.
Purpose-built solutions for hospitality and food service
Discover how our specialized, best-in-class human capital management suite addresses short-term forecasting, multi-country payroll, and unites the frontline workforce with management to keep your people efficient and engaged.
HCM for Large Organizations
UKG delivers large hospitality and food service organizations a comprehensive, scalable solution to manage complex workforce needs, from advanced scheduling and time tracking to HR and payroll, ensuring smooth operations and a better guest experience.
HCM for Midsize and Small Organizations
UKG streamlines scheduling, timekeeping, and HR management for midsize and small hospitality and food service businesses, helping teams operate more efficiently while focusing on delivering exceptional customer service.
Reporting and Analytics
UKG Pro People Analytics solutions empower businesses with actionable insights, enhancing decision-making, optimizing workforce strategies, and driving performance. Leverage comprehensive data to support your people and achieve organizational success.
Advanced Scheduling
UKG Scheduling optimizes workforce management by aligning staffing with business needs, enhancing productivity, reducing labor costs, and ensuring compliance. Gain real-time insights for effective decision-making and improved operational efficiency, while offering your workforce schedule flexibility and shift preferences.
Workforce Planning
Predict, analyze, and address the gaps between your frontline workforce today and your human capital needs of tomorrow. UKG Strategic Workforce Planning helps you accurately calculate your long-term workforce needs and facilitate effective decision making so that you can build organizational alignment and drive business agility.
Multi-Country Payroll
UKG simplifies multi-country payroll for global organizations, ensuring consistent, compliant, and accurate payroll processing across all locations, regardless of geography.
Payroll
Our robust payroll solution and services ensure accurate and timely compensation for your employees, building trust in the moments that matter most.
Artificial Intelligence (AI)
This is no ordinary AI in the workplace. With AI driven by decades of people, work, and workplace culture data, you get insights to build trust, simplify the hard things, and deliver personalized experiences that foster meaning and purpose.
Analytics & Reporting
UKG’s analytics and reporting solution provides real-time insights into workforce performance, sales trends, and labor costs, enabling data-driven decisions to optimize staffing, improve productivity, and enhance the customer experience.
Culture
Attracting and retaining talent isn’t always about pay and perks — it’s about culture and trust. UKG solutions help organizations accelerate their journeys to becoming a Great Place to Work®.
Employee Communication
UKG helps hospitality and food service companies foster real-time communication and collaboration across their workforce, enhancing engagement, streamlining operations, and keeping teams connected from the frontline to the executive office.
Financial Wellness
Give your people access to their earned wages, when and where they need it, and the power to take charge of their finances.
Want more information? Speak with our hospitality and food service experts today.
Exceptional guest experiences start with an empowering employee experience
Learn how Aimbridge Hospitality is creating exceptional employee experiences and fostering a great place to work environment for its 45,000+ U.S. employees with AI-powered UKG technology.
UKG understands the needs of hospitality and food service
Discover how UKG supports the unique needs of the hospitality and food service industry
Whether you are a small to mid-size organization or large enterprise, our tailored solutions streamline human capital management, optimize scheduling, and improve workforce management. Explore the ways we serve businesses like yours:
Related insights
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Predictive scheduling legislation is a challenge for food service, retail, and hospitality. If enacted in your area, you may have only months to respond.
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Banking on Data
Real-world case studies highlight how AI-powered workforce management solutions outperform legacy systems to save retail and hospitality companies big bucks.
Frequently asked questions
With UKG’s industry expertise, we provide the right human capital management and workforce management solutions to help your people thrive and focus on guest satisfaction. It’s never been easier to keep your people motivated and inspired throughout the employee lifecycle for higher retention and impeccable service.
- Recruit and onboard best-fit employees
- Pay and develop your team members
- Manage essential people processes
- Get real-time visibility into the workforce
- Efficiency and Accuracy: Manually calculating payroll can be time-consuming and error-prone. Payroll software automates calculations, reducing the risk of mistakes to ensure accurate paychecks.
- Compliance with Regulations: Payroll software helps you adhere to labor laws, tax regulations, and reporting requirements. It also helps you to avoid costly mistakes and penalties.
- Employee Satisfaction: Features like direct deposit and self-service portals empower employees to access their pay information conveniently.
- Record Keeping and Reporting: Maintain detailed records for audits, tax filings, and historical data. Generate reports easily, including summaries of wages, taxes, and benefits.
- Integration with HR Systems: Many payroll solutions integrate seamlessly with other HR tools (such as time tracking, benefits administration, and attendance management).
- Scalability: As your business grows, managing payroll becomes more complex. Software scales with your needs, accommodating additional employees and complexities.
- Security and Data Protection: Payroll software ensures data security. Sensitive employee information is safeguarded.
Manage your people more effectively with AI-powered solutions built on a secure, intelligent cloud platform. Our solutions help your workforce stay productive and connected — from any device — for quick action and smart decisions:
- Automate time, attendance, leave, and accruals
- Intelligently schedule to demand with accurate forecasts
- Empower associates with self-service tools available from their mobile devices
- Get AI-driven business recommendations with UKG Bryte AI Agents
Contact us
Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.
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