Food Service
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HCM Software Designed for Food Service

People-centric HR and workforce management solutions that empower the food service workforce

Be the Next Employer of Choice in Food Service
Erika Sandoval, UKG human insights expert, dishes out strategies restaurant operators can use to create happy, engaged frontline workers and loyal customers.
Elevate your food service workplace with UKG's AI-powered solutions, designed to keep your workforce engaged and focused on delivering exceptional dining experiences. Our comprehensive tools streamline HR, payroll, and scheduling, ensuring compliance and enhancing employee satisfaction through self-service capabilities and real-time insights. By partnering with UKG, you can optimize labor, improve productivity, and create a thriving work environment that attracts and retains top talent.

Enhance food service with UKG: increase satisfaction & excellence

UKG human capital management (HCM) and workforce management solutions are tailored to tackle the unique challenges of the food service industry, enhancing employee satisfaction and driving superior business outcomes. By optimizing staffing for both front-of-house and back-of-house operations, UKG helps you attract and retain top talent, ensuring your team is always ready to deliver exceptional service. These tools streamline HR processes and improve workforce management, allowing you to maintain a competitive edge and foster a thriving, engaged work environment. With UKG, you can confidently navigate labor shortages, labor law compliance, employee work preferences, and other industry hurdles to achieve operational excellence.

UKG for Hospitality and Food Service

Confidently forecast and schedule your food service team

In the food service industry, overcoming challenges like labor shortages and rising costs is crucial for delivering exceptional dining experiences. UKG HCM and workforce management solutions empower your leaders and managers to create precise long-term forecasts and schedules that align staffing with service demand, ensuring compliance with labor laws. For employees, UKG offers tools to input schedule preferences, availability, and enable shift-swapping, promoting a healthy work-life balance. By optimizing labor planning, you can reduce turnover, increase employee engagement, and significantly enhance operational efficiency and customer satisfaction with innovative solutions from UKG.

Strengthen connection and increase retention in food service

In the fast-paced food service industry, seamless team collaboration and communication are critical for business continuity, yet many struggle to keep frontline employees connected. UKG Talk addresses this by empowering your staff to connect and engage, right from their mobile devices, fostering a strong sense of inclusion and belonging. Now leaders can effectively reach all employees about menu changes or corporate announcements while increasing team engagement and productivity.

A chef in a white uniform and hat is carefully plating a salad.

Streamline food service with UKG smart analytics and AI

Facing labor shortages, rising costs, and supply chain disruptions, the food service industry needs innovative solutions. UKG offers real-time analytics and over 300 customizable reports to help managers optimize staffing, control costs, and ensure compliance. With UKG Bryte AI, complex tasks are automated, freeing up managers to focus on strategic initiatives and employees to deliver exceptional dining experiences. Stay agile and competitive with cutting-edge solutions from UKG, designed to meet the unique challenges of the food service industry.

Want more information? Speak with our food service experts today.

Customer Stories

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Predictive scheduling legislation is a challenge for food service, retail, and hospitality. If enacted in your area, you may have only months to respond.

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Frequently asked questions

UKG leverages its industry expertise to deliver human capital management and workforce management solutions that enhance customer satisfaction. Our tools make it easier to keep employees motivated and inspired throughout their lifecycle, leading to higher retention and exceptional service. With UKG, you can recruit and onboard ideal employees, pay and develop your team, manage essential processes, and gain real-time workforce visibility.

The UKG Payroll solution enhances efficiency and accuracy by automating payroll calculations, reducing errors, and ensuring compliance with labor laws and tax regulations. Your employees will experience increased satisfaction with features like direct deposit and self-service portals, while your managers can streamline the management of detailed records for audits and generate reports easily. Additionally, our payroll solution integrates with HR systems, scales with business growth, and prioritizes data security. Watch this customer video featuring Crescent Hotels and Resorts and their success story.

Manage your people more effectively with AI-powered solutions built on a secure, intelligent cloud platform. Our solutions help your workforce stay productive and connected — from any device — for quick action and smart decisions: 

  • Automate time, attendance, leave, and accruals
  • Intelligently schedule to demand with accurate forecasts
  • Empower associates with self-service tools available from their mobile devices
  • Get AI-driven business recommendations with UKG Bryte AI Agents

Contact us

Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.

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