Transform your Fire and EMS workforce with a robust HCM and workforce management suite
Firefighters and EMS personnel have complex scheduling needs that require complicated pay calculations. UKG understands these challenges and can seamlessly solve them by connecting public safety to a HCM and workforce management solution for public sector state and local governments, or even private organizations.
UKG’s HCM and workforce management software provides a comprehensive solution for pay, time and attendance, talent management, and employee engagement across all departments. Plus, for critical Fire and EMS scheduling needs, UKG TeleStaff Cloud™ has been a trusted partner to public safety organizations for over 30 years.
Meet the needs of all public sector departments, including Fire and EMS, and law enforcement, with UKG HCM solutions.
Streamlined scheduling with public safety in mind
Our expertise lies in public safety workforce management, particularly in scheduling.
TeleStaff is designed to handle complex shifts, fill vacancies, manage time-off requests, fatigue, and critical certifications, and ensure compliance with union and department rules for optimal staffing.
Gain access to real-time emergency response planning and automated notifications to promptly adjust staffing. This approach ensures preparedness and reduces administrative burdens, allowing leadership to concentrate on operational readiness and safety.
Empowering your workforce for a stronger, healthier team
Beyond operational efficiency, UKG empowers your workforce with tools that foster engagement and support work-life balance. Our self-service features give employees greater control over their schedules, while robust configuration capabilities that adhere to organizational policies helps build trust and transparency. Choose UKG to not only meet the demands of today but also to create a trusting work environment that supports the success of your Fire and EMS personnel.
Want more information? Speak with our Fire and EMS experts today.
Fire and EMS workforce scheduling made easy
See how UKG TeleStaff Cloud provides automated scheduling for public safety agencies to help manage complex schedules, minimize compliance risk, control labor costs, and improve workforce productivity – all in support of their people.
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Frequently asked questions
UKG offers a complete HCM suite with solutions that can handle the unique demands of Fire and EMS departments. From advanced scheduling with TeleStaff to workforce management (WFM), complex payroll calculations, and employee engagement, our solution streamlines these processes and reduces errors and grievances. TeleStaff ensures optimal shift coverage, compliance, and real-time emergency staffing for Fire and EMS, while our full-suite platform supports every aspect of the entire organization’s HCM and WFM needs.
Unlike generic scheduling tools, TeleStaff is specifically designed for public safety including Fire and EMS. It handles the complexities of managing shifts, overtime, certifications, and compliance with ease. With features like automated notifications and real-time updates, TeleStaff ensures your department is always fully staffed and prepared for emergencies. It’s the trusted solution for Fire and EMS departments that need flexibility, precision, and reliability.
UKG provides a full-suite HCM solution for the entire government entity. It addresses the complex scheduling requirements and pay calculations for all public safety departments including Fire, EMS, police, sheriff, corrections, and more. TeleStaff’s specialized scheduling for public safety together with our comprehensive HCM platform allows government organizations to streamline across all departments while ensuring Fire and EMS teams are supported with the best tools for managing complex scheduling.
UKG’s self-service features empower Fire and EMS personnel to manage their schedules, track time off, and access important information anytime, anywhere. This flexibility supports better work-life balance and helps boost employee satisfaction and reduce administrative burdens, allowing teams to focus more on their critical work and less on paperwork.
Contact us
Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.