Field and Contract Service industries we serve
HCM Software Designed for Field and Contract Services
Keep your teams connected and engaged while driving productivity
Enhance your field and contract service workforce with UKG’s comprehensive human capital management and workforce management solutions. Gain data-driven insights to attract and retain technicians and contract-based employees while optimizing operations, managing labor costs, and ensuring compliance.
See the benefits field and contract service companies receive with UKG
Organizations with field and contract service workers—such as field technicians in telecom, property management teams, janitorial staff, security officers, and sanitation crews — face unique challenges in labor management, compliance, and engagement. With UKG, you get more than 70 years of combined experience in HR, payroll, workforce management, and culture solutions — all in one suite to help you navigate these complexities.
Elevate the Employee Experience
Keeping employees engaged is critical, especially for those working in the field who may feel disconnected. Our mobile app empowers workers with self-service tools for shift swaps, schedule visibility, and real-time communication—helping reduce absenteeism and creating a workplace where employees feel valued, motivated, and connected.
Optimize Your Workforce
Effective workforce management is essential for aligning skilled resources with demand. Our AI-driven solutions optimize scheduling, empower contract-based workers to secure additional hours, and adapt to operational changes with real-time updates—ensuring fair shift distribution, preventing burnout, boosting productivity, and managing labor costs effectively.
Streamline Pay and Compliance
Whether you have employees dispersed in the field, such as utility repair crews, or manage contract-based or seasonal workers like landscaping crews, navigating complex pay rules, regional regulations, and intricate pay structures can be challenging. Our solutions automate compliance, streamline pay processes, and centralize workforce data into a unified dashboard. By reducing administrative burdens, we empower leaders with real-time insights for better decision-making while ensuring accurate and timely compensation for employees.
Purpose-built solutions for field and contract services
Discover how our specialized, best-in-class human capital management suite for field and contract services addresses demand forecasting, multi-location payroll, and unites the frontline workforce with management to keep your operations efficient and your team engaged.
HCM for Large Organizations
UKG Pro empowers large organizations with field and contract service workers through a robust, scalable solution to manage complex workforce needs. From advanced scheduling and time tracking to HR and payroll, UKG Pro drives operational excellence while enhancing workforce engagement across all service locations.
HCM for Midsize and Small Organizations
UKG Ready streamlines scheduling, timekeeping, and HR management for organizations with employees dispersed in the field or contract-based teams, helping mobile workforces operate more efficiently while focusing on delivering high-quality service at any client location.
Workforce Management
Whether your diverse workforce includes employees in the field or contract-based staff, UKG’s leading workforce management solutions help companies optimize labor efficiency, streamline scheduling, track time, leave, and attendance —all while ensuring compliance with regional and industry-specific regulations. These solutions boost productivity and enhance operational efficiency, no matter the service location or team size.
Advanced Scheduling
UKG’s advanced scheduling solution simplifies managing field technicians and contract-based employees, ensuring the right people are in the right place at the right time. Self-service tools incentivize hard-to-fill shifts, and support contract workers looking to pick up extra hours, providing flexibility and control while boosting employee satisfaction and retention.
Strategic Workforce Planning
UKG Strategic Workforce Planning empowers field and contract service-based organizations to predict and address workforce gaps by accurately forecasting labor needs, whether managing technicians, janitorial staff, or security officers. Real-time analytics and what-if scenarios help optimize staffing levels and enhance operational agility, allowing you to adapt quickly to changing demands.
Multi-Country Payroll
UKG One View simplifies multi-country payroll for international organizations with field-based and contract service workforce, providing a unified platform to manage payroll compliance, standardize processes for diverse workforces, and ensure accurate payments across global operations.
Pay
Our robust payroll solution automates complex pay rules for dynamic workforces, helping field and contract service-based employees manage processes, ensure compliance, and enhances accuracy. By reducing payroll errors and improving administrative efficiency, organizations can boost overall workforce satisfaction and maintain smooth payroll operations, no matter how varied the workforce.
Artificial Intelligence (AI)
This is no ordinary AI in the workplace. With AI driven by decades of people, work, and workplace culture data, you get insights to build trust, simplify the hard things, and deliver personalized experiences that foster meaning and purpose.
Reporting & Analytics
UKG’s analytics and reporting, powered by the UKG data platform UKG People Fabric™, delivers real-time insights into performance, labor costs, and operational efficiency across various roles and employment types. These insights empower data-driven decisions, helping organizations optimize productivity, reduce administrative burdens, and drive business success across diverse service environments.
Culture
Attracting and retaining talent isn’t always about pay and perks — it’s about culture and trust. UKG solutions help organizations accelerate their journeys to becoming a Great Place to Work®.
Employee Communication
UKG Talk enables real-time communication and collaboration across the workforce, enhancing engagement, streamlining operations, and keeping teams connected, whether they are on-site, in the field, or in the office.
Financial Wellness
Give your people access to their earned wages, when and where they need it, and the power to take charge of their finances.
Want more information? Speak to one of our field and contract service experts today.
UKG understands the needs of field and contract service companies
Discover how UKG meets the unique needs of organizations with a dynamic workforce
From facilities management to security services and more, our highly configurable solutions streamline human capital management, optimize scheduling, and enhance workforce management for your service-based workforce. We understand the unique challenges you face, such as compliance with labor regulations, effective scheduling for mobile and on-site staff, and managing complex pay structures. Explore the specific ways we partner with organizations like yours:
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Frequently asked questions
UKG offers a comprehensive human capital management and workforce management solutions designed to address the complexities of managing diverse workforces, including field technicians, and contract service-based employees. Our solutions help you streamline operations, enhance productivity, and ensure compliance with industry and regional regulations. Here’s how UKG can support your organization:
- Scalability and Flexibility: Easily adapt to your evolving needs, whether managing small local teams or a large, geographically dispersed workforces.
- Enhanced Employee Engagement: Self-service tools and mobile access empower employees to manage schedules, submit for shift swaps, and secure more hours if desired, fostering satisfaction and retention.
- Compliance and Risk Reduction: Simplify complex pay structures and regional regulations with ease, reducing non-compliance risks and mitigating potential fines.
- Advanced Data Insights: Access workforce analytics to track labor costs, performance, and trends enabling informed data-driven decisions.
- Seamless Integration: Connect our solutions with existing systems for a unified, streamlined workflow that improves operational efficiency.
With UKG, your organization gains the tools to manage a diverse workforce efficiently, driving operational excellence and supporting long-term growth.
Whether your workforce includes field employees or contract-based staff, our HCM software offers a comprehensive platform tailored to your needs. With an integrated learning management system, employees can easily access a variety of training materials and certification programs that meet industry standards. Our software supports upskilling and reskilling initiatives, enabling employees to acquire new skills and explore opportunities in other areas of the business if they wish.
UKG's automated tracking features ensure compliance with regulatory requirements by monitoring training programs and certification status. Personalized learning paths and real-time feedback guide employees in improving their skills and achieving their goals whether located in the office or geographically dispersed out on the field. This structured approach to continuous learning enhances employee capabilities, boosts job satisfaction, and drives retention, ultimately contributing to a more skilled and motivated workforce.
UKG’s workforce management software is built to simplify and automate compliance across diverse workforces, helping organizations navigate complex labor regulations seamlessly:
- Automated Compliance Monitoring: Tracks and enforces labor laws, including overtime, minimum wage, rest and meal breaks, and fair scheduling laws, ensuring adherence to both local and regional requirements.
- Customizable Pay Rules: Automatically applies different pay rules for permanent, temporary, and field-based employees, accommodating varying overtime structures, shift differentials, and contract-specific requirements.
- Real-Time Alerts: Provides instant notifications for potential compliance issues, such as overtime thresholds or missed breaks, allowing managers to take corrective action immediately.
- Audit-Ready Reporting: Generates detailed, time-stamped records for audits, ensuring accurate documentation of hours worked, pay adjustments, and regulatory adherence, reducing the risk of penalties.
UKG’s comprehensive compliance solution reduces administrative burdens, mitigates legal risks, and ensures your workforce remains compliant with ever-evolving labor regulations, fostering trust and business continuity.
Contact us
Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.