Enhance your member experience and simplify operations across branches with our robust HCM suite
Credit Unions face unique workforce challenges, from managing branch-specific scheduling needs and forecasting to controlling labor costs and reducing member wait times. UKG’s human capital management HCM and time management software is built for credit unions, providing specialized tools for pay, leave and attendance, talent management, and employee engagement—all in one seamless platform.
Our innovative solutions provide end-to-end people management, empowering you with actionable insights to improve employee satisfaction and boost member loyalty. Whether it’s optimizing staff schedules to match member demand, maintaining compliance with evolving regulations, or ensuring accurate and timely payroll, UKG helps you achieve operational efficiency while enhancing decision-making with real-time data on one trusted platform.
Streamline branch staffing and improve labor costing
Our people-driven HCM and time management software empowers your credit union by providing real-time access to the data needed to align staff schedules with customer demand, skill sets, and availability. Optimizing operational efficiency and ensuring your staff is ready to provide incredible customer service to your members during every interaction is imperative to stay competitive. By automating payroll and workforce scheduling, you can reduce overstaffing and ensure compliance with banking regulations while avoiding costly labor fines. Our AI-driven solutions help you streamline scheduling and leave management, ensuring operational efficiency and reduced labor costs.
Improve employee engagement through collaborative career development
By strengthening employee satisfaction and evaluating performance, you can empower your team to deliver exceptional service that builds client trust and loyalty. Our talent management and coaching solutions provide AI-powered recommendations for customized learning journeys, ensuring your staff is trained and has access to the necessary career development courses. Accurately tracking performance and providing real-time feedback, prepares your people with the knowledge and tools to go above and beyond for your members.
Reduce compliance risks
As credit unions digitally transform their branches to meet evolving account holder expectations and stay competitive, maintaining strict payroll compliance with ever-changing regulations has become more critical than ever. UKG provides in-depth business intelligence supported by predictive analytics and AI, helping you identify potential compliance gaps and surface risks in an ever-changing regulatory landscape. With automated payroll compliance checks, real-time alerts, and actionable insights, we empower your team to make informed decisions, proactively resolve issues, and reduce the potential for costly fines or sanctions, enhancing productivity and protecting your institution.
Want more information? Speak with our credit union experts today.
Enhancing the employee and member experience
Discover how this credit union revolutionized its operations with UKG Ready to seamlessly integrate HR, payroll, and time management for a better employee and member experience.
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Frequently asked questions
Credit unions often face complex staffing challenges, such as managing overtime and breaks, ensuring proper staffing levels based on branch traffic, and maintaining compliance with labor regulations. UKG’s specialized HCM suite addresses these issues with advanced scheduling and workforce management tools customized for credit unions. Our platform provides managers with a reliable and user-friendly system for time management and branch staffing. UKG's platform is designed with an intuitive interface, making it easy for credit union staff to navigate and use, enhancing adoption, employee satisfaction, and operational efficiency. This, in turn, helps you retain high-quality staff and ensures smooth operations.
Leveraging our integrated WFM and payroll solutions can streamline your payroll process, reduce costly errors, and provide better control over labor expenses. Our robust solutions can help you improve your payroll accuracy, save time, and enhance your credit union’s operational efficiency by:
- Improving Accuracy: Payroll errors are not just frustrating—they're expensive. Missing or incorrect time punches, for example, cost organizations an average of $78,700 per 1,000 employees per year. Our solutions help you prevent these errors, ensuring accurate payroll every time.
- Automating Processes: Automating payroll processes and calculations reduces the risk of human errors, ensuring accurate and timely paychecks for your people. Paycheck accuracy is a leading indicator of instilling trust and confidence in your employees which has a direct impact on retention.
- Ensuring Compliance: Stay ahead of ever-changing labor laws and regulations. Our systems automatically track and apply updates, reducing the risk of fines and penalties while eliminating the need for manual monitoring.
- Leveraging Real-Time Data: Access to real-time labor data helps leaders make informed decisions about staffing needs and overtime, preventing unnecessary labor costs and illuminating areas of risk.
- Enhancing Efficiency: Streamlined payroll processes free up time for your Payroll, HR, and Operations teams to focus on strategic goals. This efficiency enables your credit union to achieve greater business outcomes and serve your members more effectively.
Attracting and retaining your employees begins with recruiting and onboarding, but your people’s trust and loyalty are cultivated by all the moments that follow. UKG offers a fully integrated suite of solutions that helps support your efforts to not only attract top-tier staff but retain them. We can help you support your people in a meaningful way with multiple tools across our suite:
- Recruiting & Onboarding: UKG Recruiting offers a candidate-centric design that engages potential hires with modern and easy-to-use technology, simplifying the recruiting process and creating a positive candidate experience from their first impression. UKG Onboarding ensures new hires feel connected and productive from day one, with personalized welcome messages and collaborative technologies, so you can make that first impression an everlasting one.
- Talent & Professional Growth: UKG Talent Management provides multiple tools for ongoing development, professional growth, and continuous learning – some of the top priorities for retaining today’s modern workforce. With features like collaborative reviews, succession planning, and a talent marketplace full of self-service learning opportunities, UKG can support your efforts to help your staff grow and thrive.
- Benefits: Our Benefits solutions offer an intuitive enrollment experience, helping your staff understand and select the best benefits options for their needs. It includes decision-support tools and educational resources to guide them through the benefits selection process, making the complex easy.
- Culture: UKG Great Place to Work Hub gives your credit union the tools and insights to create a culture-driven workplace. By empowering managers to focus on coaching and development, this AI-powered platform helps boost employee engagement and satisfaction, driving better business outcomes. A thriving culture builds loyalty, starting with your staff and extending to your members.
Ultimately, UKG's HCM suite empowers credit unions to create a supportive and engaging work environment that attracts and retains top talent, driving long-term success.
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Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.