UKG HR Service Delivery

Ease the strain on your HR team, while also delivering a convenient and pleasant experience for your people. Eliminate manual, repetitive tasks, streamline processes, quickly generate complex documents, mitigate security risks, and reduce compliance headaches — and do it all on a single platform.

Streamline HR Processes On a Single Platform

Actively Manage Employee Documents

Reduce HR paperwork and compliance headaches

Quickly Route and Respond to Employee Requests

Provide personalized, on-demand support for your people

Build and Automate HR Processes

Spend less time on busywork and more time on strategic HR initiatives

Create a Better Work Experience for Your People

The UKG HR Service Delivery™ platform is designed to specifically address the unique and expanding needs of HR teams today. Automate almost any manual process, respond to employee requests, actively manage all employee documents, and track effectiveness with simplified, visualized analytics — all from one platform that integrates with any HRIS. Improve productivity and deliver an exceptional experience for your people.


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Solution Features

UKG HR Service Delivery provides the robust features your HR team needs to effectively support all HR work-life events — to deliver a better experience for all your people across the organization.

  • Document Manager

    Document Manager

    Go beyond document storage to proactively address compliance and digitize critical processes.

  • People Assist

    People Assist

    Empower employees to find answers to their questions, allowing more valuable time for strategic HR.

  • Advanced Analytics

    Advanced Analytics

    Gain greater visibility and understanding of employee interactions and HR performance.

  • Digital Process Manager

    Digital Process Manager

    Construct, automate, and manage various tasks in order to improve people-based processes.

  • Smart Document Generation

    Smart Document Generation

    Accurately create complex and detailed documents in just seconds.

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    Transform Your Organization

    Learn how the powerful UKG HR Service Delivery platform can help you grow and champion meaningful experiences for your people — no matter your industry or location.

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    • Atos

      HR service delivery matters to us because we're a people company... We chose UKG because it stood out in the market as very HR-driven and was the perfect element for helping us with our e-transformation.

      Jean-Michel Estrade, SVP HR - Global Digitalization & Services at Atos
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    Analyst report

    HR Service Delivery Platform

    See how the UKG HR Service Delivery Platform eases HR's administrative burden while making it easy for employees to get the help they need.


    Drive Results In Your HR Shared Service Center

    Explore best practices for operating an HR Shared Service Center, including how technology can boost service quality and help you meet your goals.


    Gartner Market Guide for Integrated HR Service Management Solutions

    Get a complete understanding of the HR service management landscape with this complimentary report.

    Contact UKG

    Learn how our HR solutions help you achieve a better work experience for your people.

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