Customer Story

Pace University Uses UKG Workforce Management Solution to Transform How it Does Business

  • Tracks and manages employee time and attendance to reduce payroll and leave inflation and manual errors

  • Provides insight into approaching overtime to better control labor costs

  • Applies complex rules consistently for time off, including sick, vacation, and personal time

University streamlines timekeeping and pay

Founded in 1906, Pace University is a private university that employs 3,200 people at multiple campuses in greater New York City. More than 12,000 students from 49 states and 120 countries attend Pace.

Challenges

Pace University found its manual workforce management processes time consuming and error-prone. Timesheets moved slowly through departments for approval, calculation, recalculation, and data entry, resulting in late paychecks. Managers incorrectly applied overtime rules and made inaccurate leave calculations, leading to overtime overpayments, creating compliance issues, and making leave liability difficult to calculate.

Solutions

Pace University's UKG® solution is helping the university better manage its workforce, using real-time labor data to increase productivity, gain more control of labor costs, and improve compliance. Using UKG Workforce Timekeeper, Pace can track and manage employee time and attendance to reduce payroll and leave inflation and manual errors, gain insight into approaching overtime to better control labor costs, and easily track the time of employees working multiple positions. Additionally, with Workforce Accruals®, Pace can apply complex rules consistently for time off, including sick, vacation, and personal time.

“I like that UKG technology can transform the way we do business. It makes it easier, so we can spend time doing the things we need to do, instead of data entry.”

Shuana Thompson

Director, Financial Information Systems

Results

Using UKG workforce management tools, Pace University has streamlined its timekeeping and payroll processes, saving payroll employees days of data entry and freeing them up to analyze trends. With pay rules and work rules configured in the solution, regular time and overtime are automatically calculated for delivery of on-time, perfect paychecks. Employee leave time is accurately tracked and accrued, so employees take only leave time earned, and the university's leave liability can be quickly reported. Student-employees working multiple positions can track their time on a single screen using multiple jobs functionality. Staff is happier and compliance risk is reduced.

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