Minitab, Inc. Transforms Human Capital Management with Cloud-Based UKG Pro

Minitab, Inc. is one of the world's leading developers of statistical analysis and process improvement software for academic and commercial users. Products include Minitab Statistical Software, used to teach statistics in more than 4,000 colleges and universities worldwide; Quality Companion, the package professionals use to plan and execute Six Sigma projects in companies around the world; and Quality Trainer, a subscription-based online learning service that provides easy access to quality statistics expertise. Headquartered in State College, Pennsylvania and employing approximately 320 team members, Minitab operates offices in the U.K., France, Australia, and other locations around the world.

Challenges

Minitab experienced a range of limitations because it had been using multiple systems, including a payroll service bureau, to handle its HR, payroll, and talent operations.

To manage expansion while controlling costs, the company sought a comprehensive solution for human capital management (HCM), supported by strategic reporting and analytics as well as instant, 24/7 access for its workforce.

Solutions

After going live on the UKG Pro® solution, the software company quickly experienced significant improvements with a cohesive suite of HCM functionality, business intelligence, and a central business portal for employees.

Immediate results for Minitab included streamlined HCM processes, improved information delivery and availability, and enhanced services for employees across the organization.

"Pro is adding tremendous value to our business," said Jill Skipper, Senior HRIS Advisor for Minitab, Inc. "Because we have automated so many employee-related processes that previously required manual intervention, we have reduced headcount on our HR team, needing fewer people to handle the same responsibilities we had before Pro."

For Skipper, who handles much of the business intelligence for Minitab, responding to requests for reports previously required compiling information from a dozen different systems and databases.

"Our employees can quickly get information without disrupting their daily work. In addition to supporting employee satisfaction, this kind of benefit is supporting overall productivity and efficiency. Advantages have extended beyond HR and are positively impacting our entire company."

Jill Skipper

Senior HRIS Advisor

Results

Another business advantage for Minitab is having 24/7 direct access available for the entire workforce. With Pro, employees can view individual HR/payroll details, direct deposit selections, schedule of upcoming pay dates, instructions for adjusting tax withholdings, and more.

Because employees can see fully secured paycheck details from their homes or offices, Minitab also has achieved a range of cost- and time-savings by discontinued printing of direct deposit advices.

"Whenever they need something, our employees can quickly get information without disrupting their daily work. In addition to supporting employee satisfaction, this kind of benefit is supporting overall productivity and efficiency," said Skipper.

"Because Pro is accessible to everyone across our organization, the advantages of the solution have extended beyond HR and are positively impacting the entire company," she concluded.