Hunton & Williams LLP Reduces Costs, Improves People Management with UKG Technology

Hunton & Williams LLP provides legal services to corporations, financial institutions, governments, and individuals as well as a broad array of other entities. Established more than 100 years ago, Hunton & Williams has grown to more than 900 lawyers serving clients in 100 countries. While its practice has a strong focus on energy, financial services, and life sciences, its experience extends to more than 100 practice areas, including bankruptcy and creditors' rights, commercial litigation, corporate transactions and securities law, intellectual property, international and government relations, regulatory law, products liability, and privacy and information management.

Challenges

Hunton & Williams wanted to leverage the latest human capital management (HCM) technology to hold down costs, increase efficiencies, and improve the quality of workforce reporting. The law firm began looking for a comprehensive solution that included web self-service, a role-based workflow, and customizable reporting with quick access to historical information.

Solutions

After an extensive evaluation of vendors, Hunton & Williams selected the UKG Pro® solution, and immediate benefits included the elimination of the complex "paper chase" that many law firms encounter.

"We're saving thousands of dollars each year by relying on Pro's web functionality rather than manual, paper-based processes," said Chuck Dusett, HR Systems Administrator at Hunton & Williams. "Right away, we discontinued printing direct deposit advices because employees can see their compensation information online, and we are leveraging paper-free benefits administration and management. Pro's technology has helped us operate more cost-effectively, resulted in tremendous efficiencies, and expedited business processes."

Pro includes built-in workflows that streamline the approvals and notifications associated with change requests initiated by both managers and employees, which eliminates the need for paper forms.

For example, Hunton & Williams enables its 3,400 employees to easily make direct deposit updates or changes in Pro. Once submitted, this information is pushed automatically and securely to the appropriate approvers, who then can accept, deny, or ask questions about the change.

Plus, when new hires are entered by HR, Hunton & Williams has arranged for its UKG Pro solution to funnel data to its IT department in order to create internal email addresses for new employees.

"With UKG Pro, our HR team, managers, and executives can quickly track complete historical information on our employees, stay on top of turnover, monitor our percentage of full-time employees vs. part-time employees, and analyze real-time compensation — all without ever touching a piece of paper."

Chuck Dusett

HR Systems Administrator

Results

"Pro helps us manage our workforce as economically and productively as possible by taking human intervention out of tasks where it's not needed," said Dusett. "Because we've cut down our paper transactions, our HR team now has much more time and energy to focus on strategic initiatives that will build our business." 

One way that HR can add more strategic value to companies is with business intelligence reporting. Compared with its previous HR provider, UKG Pro allows Hunton & Williams to track significantly more in-depth and complete labor force information via its detailed workforce analytics capabilities.

"With Pro, our HR team, managers, and executives can quickly track complete historical information on our employees, stay on top of turnover, monitor our percentage of full-time employees vs. part-time employees, and analyze real-time compensation — all without ever touching a piece of paper," said Dusett.

"Our goal is to remain a high-performance organization on all fronts," he added. "Pro supports this objective, and we are very happy with the results that UKG's technology has brought to our overall business."