Providing a safe environment for frontline staff need not be a process encumbered by complexity or high cost investments of time and money.
When it comes to workforce management, many retail and hospitality organizations struggle with functional siloes. As these businesses have been forced to pivot operations during closures and phased re-openings, the need for alignment has never been more critical to keep labor costs and productivity on track.
Cross-Training: An Effective Strategy for Building a Leaner, More Flexible Retail & Hospitality Workforce
Retail and hospitality providers need to find a way to run lean while still delivering an exceptional customer service experience. Cross-training ensures greater flexibility in managing the workforce to get the job done.
Working Smarter Café
Workforce management strategic advisor John Colglazier and workforce management solution consultant Greg Freudenthaler offer guidance on setting global business standards to help you navigate decisions about your workforce.
As retail and hospitality begin reopening in phases, here’s how to approach forecasting and staffing challenges that are likely to occur.
Reopening retail presents new challenges in staffing. Consider whether labor sharing can help your organization adapt and how technology can be used to implement this strategy effectively.
Drastic shifts in traffic require retailers to rethink labor standards. Learn more about how retailers are addressing the latest challenges in labor planning.
Resort destinations are reopening and that means satisfying new requirements with fewer hands to help. Here are some strategies on how to bring back the fun responsibly.
The future is uncertain enough. Workforce management solutions can engage your employees in ways that make them feel empowered, connected, and valued.