Recent Posts
Working Smarter Café
UKG Workforce Central Scheduling Tips and Tricks That Lead to Happy People
Are you taking advantage of the best that advanced scheduling has to offer? You’ll find out in this blog post. Get the tips you need to simplify and standardize your scheduling process, win back hours in your day, and empower employees.
Workforce Management
Building Customer Connections at Banks and Credit Unions
This blog highlights the importance of building strong relationship with customers and the role technologies play in achieving strong customer connections. You will learn what customers care most about when choosing a bank or credit union to do business with. Additionally, you will learn about key UKG Banking Solutions such as Appointments, Lobby, Scheduling, and analytics that play a key role in making customers more happy, and connected with their financial services partner.
Working Smarter Café
Three More Scheduling Reports and TONS of Data to Support Your Information Access
Learn about three new reports in Release 7 Update 3, and understand how to design dataviews with new data points in Information Access.
Employee Experience
2 Keys for Building a Culture that Benefits Everyone
Many manufacturers adapted quickly to help support their employees and show ample appreciation during 2020. Moving into 2021, continuing those efforts by building a comprehensive culture that focuses on day-to-day opportunities to show appreciation, build trust, and increase engagement will prove beneficial to both the employee as well as the employer.
Life-Work Trends
2021 Employee Communication Trends: Must-Read Predictions From an Expert
In 2021, keeping non-desk employees informed and engaged at all times is a given, not a luxury.
Workforce Management
Banking Post COVID-19: The New Digital Norm
The pandemic has greatly accelerated the implementation of business transformation technologies in the workplace and the acceptance of virtual technologies at home. In response to the acceleration of digital solutions, banks and credit unions have turned to products such as appointment setting and lobby tracking software to increase profitability and customer satisfaction through an omni-channel experience.
Workforce Management
Banking in the Time of COVID-19: The End of Lines?
Waiting in lines may be a thing of the past. That’s one silver lining of the current COVID-19 pandemic. Although lines, aka queues, have always been considered a necessary evil, there’s hope for them to be non-existent in our near future. The need to avoid them has been expedited due to the concern over social distancing.
Workforce Management
Unions and Manufacturing: A Team Effort
When it comes to unions in manufacturing, working together and using the right workforce technology can improve collaboration and compliance.
HR
Striking Gold in Retail Data
Is your retail business striking gold, or striking out? Data is the new currency in business but it needs to be mined and refined to be used optimally. In retail, our gold is traffic data. Anyone with a traffic counter can collect it, but the real key is knowing how to use it.
Workforce Management
Retail Store Manager: The Real Holiday Hero
The 2020 holiday shopping season will be unlike any other due to the pandemic. Retailers are expecting the holiday shopping season to be long and drawn out and are focusing on making every day count.