Skip to main content
Contact Sales Support Login Help Careers
United States (English)
Americas
  • United States (English)
  • Canada (English)
  • Canada (Français)
  • Mexico (Español)
  • Brasil (Português)
Europe, Middle East & Africa
  • United Kingdom (English)
  • France (Français)
  • Deutschland (Deutsch)
  • Nederland (Nederlands)
  • Other EMEA Locations
Asia/Pacific
  • India (English)
  • Australia (English)
  • Other ASEAN Locations
UKG logo UKG logo
Search Get started
Search
Get started
    • Solutions
      UKG Solutions
      Human Capital Management
      Workforce Management
      Global Payroll
      Workforce Management and Payroll
      See all
      Solutions by size
      Small Business
      Midsize Business
      Enterprise
      Industry Solutions
      Retail
      Hospitality and Food Service
      Manufacturing
      Healthcare
      Public Sector
      Logistics and Distribution
      Financial Services
      Field and Contract Services
      See all
      A brighter workplace is yours to create
      Experience UKG Bryte AI
      Reference Image
      Woman sitting at desk in front of a laptop smiling

      Discover AI powered by decades of people, work, and workplace culture data that’s designed to help every organization become a great place to work.

    • Customers
      Our Customers

      More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, and workforce management, and culture cloud solutions to drive great workplace experiences.

      UKG customer logos
      Customer Stories
      Belle Tire

      UKG Pro streamlines and automates administrative and HR tasks, so that field teams and managers can spend more time with customers, and coach, train, and listen to their people.

      Eventide Senior Living Communities

      Eventide Senior Living Communities uses UKG to drive employee engagement and streamline workforce management and HCM, including cutting PBJ reporting time by 99%.

      Lettuce Entertain You Restaurants

      Lettuce Entertain You Restaurants, a nationally recognized restaurant group, is building a culture of belonging and engagement for its frontline workforce with the AI-powered UKG Pro suite.

      See all customer stories
      Customer Experience

      We think you’re pretty special when you’re a UKG Customer. That’s why we build products designed to inspire your people — and your organization — to grow and thrive.

      Partner for Life
      Implementation
      Support Experience
      Community and Collaboration
      Working Smarter Café
      Get support, collaborate, and learn more about your UKG solution!
      Visit UKG Community
    • Resources
      Research & Insights
      • By Business Need
        • Payroll
        • Human Resources
        • Time & Attendance
        • Workforce Management
      • By Type
        • Analyst Report
        • Webinar Replay
        • Product Info
      See all research & insights
      Events
      Tradeshows
      Conferences
      Webinars
      See all events
      Blog
      The People Purpose Blog

      Your source for the latest workplace trends and ideas from UKG experts and leaders. Stay informed and put people first in all you do.

      Labor Market Insights
      Workforce Activity Report

      Labor market insights and trends to help executive leaders understand the rapidly changing economy.

      Workplace Resources
      Great Place To Work
      Small Business Resource Center
      UKG Developer Hub
      UKG Recognized as a Leader in the Gartner® Magic Quadrant™ for Cloud HCM Suites for 1,000+ Employee Enterprises
      Download now
      Reference Image
      An excited woman wearing a white blazer points upwards with both hands.

      Gain in-depth insights into the human capital management (HCM) market to help identify the solution that aligns perfectly with your organization’s needs.

    • About Us
      About UKG

      Learn more about UKG and how our HR solutions inspire workforces and businesses around the world to drive people-focused results.

      About Us
      Why Choose UKG
      UKG Leadership
      Newsroom
      Awards & Recognition
      UKG Ambassadors
      Culture
      Belonging, Equity, and Impact
      Our ESG Program
      Partners
      UKG Marketplace
      Analyst Reports
      Careers

      Look to your future. If you're interested in working for a company that truly invests in their people to create a culture of belonging and innovation, we want you on our team.

      Careers at UKG
      Early Career & Internships
      Benefits
      Life at UKG
      Featured Locations
      Hiring FAQs
      Experience awesome at work.
      Search jobs at UKG
    Contact Sales Support Login Help Careers
    United States (English)
    Americas
    • United States (English)
    • Canada (English)
    • Canada (Français)
    • Mexico (Español)
    • Brasil (Português)
    Europe, Middle East & Africa
    • United Kingdom (English)
    • France (Français)
    • Deutschland (Deutsch)
    • Nederland (Nederlands)
    • Other EMEA Locations
    Asia/Pacific
    • India (English)
    • Australia (English)
    • Other ASEAN Locations
    News people icon
    Life at UKG

    8 Soft Skills that Matter More Than Ever in Today’s Job Market

    Technical skills alone won't suffice to set you apart; employers value soft skills for effective communication, collaboration, and problem-solving.
    two women talking and drinking coffee
    • Share
    May 23, 2024

    Written By

    Sam Shukor headshot
    Sam Shukor
    Sr. Talent Acquisition Partner

    As a senior talent partner with UKG, Sam advocates for workplace inclusivity and employee well-being. Sam has an interest in philosophy and psychology, and in her spare time hosts a podcast interviewing people about their lived experience with neurodivergence and mental health conditions.

    Ace Your Interview
    Manager sitting at a conference table in an office smiling and talking to a man sitting beside her
    How to Prepare for a Behavioral Interview in 4 Easy Steps

    This interview technique is a way for interviewers to get to know you and how your experience matches with the job you are interviewing for.

    Read tips now

    Topics

    Career Advice Hiring Recruiting
    Subscribe via RSS

    In today’s competitive job market, possessing the right technical skills isn’t always enough to secure your dream job. Employers also recognize the value of soft skills—those intangible qualities that contribute to effective communication, collaboration, and problem-solving. For instance, if candidate A and candidate B are equally matched in technical abilities, the hiring manager might refer to any demonstrated soft skills as a final decider. 

    With eight years of experience in recruitment specializing in STEM recruitment from graduates to executive level, I’ve seen time and again how soft skills can set a candidate apart in a competitive candidate pool. Let’s dive into the top eight most sought-after soft skills and why they matter in today’s job market.

    The Top Eight Most Sought-After Soft Skills

    1. Communication Skills

    Strong communication skills remain paramount in almost every industry. Candidates who can articulate their thoughts clearly, listen actively, and adapt their communication style to different audiences are highly valued. Employers seek individuals who can effectively convey ideas, collaborate with colleagues, and engage with clients and stakeholders.

    2. Adaptability

    With new innovations like AI impacting the workplace, adaptability is key. Employers look for candidates who can navigate ambiguity, embrace change, and quickly learn new skills. Demonstrating a willingness to adapt to new technologies, workflows, and challenges can set you apart from other candidates.

    3. Problem-Solving Abilities

    Employers want candidates who can think critically and creatively to solve complex problems. Interviewers often present candidates with hypothetical scenarios or real-life challenges to assess their problem-solving skills. Being able to approach problems methodically, analyze data, and propose innovative solutions demonstrates your ability to add value to the organization.

    4. Teamwork and Collaboration

    The ability to work effectively in teams is essential in today’s collaborative work environments. Employers seek candidates who can contribute to a positive team dynamic, communicate openly, and leverage collective strengths to achieve common goals. Sharing examples of successful team projects or experiences leading collaborative initiatives can highlight your teamwork skills during interviews.

    5. Emotional Intelligence

    Emotional intelligence, including self-awareness, empathy, and social skills, is increasingly valued by employers. Candidates who can manage their emotions, understand the emotions of others, and navigate interpersonal relationships effectively are more likely to succeed in the workplace. Employers recognize the importance of fostering a supportive and inclusive work environment, and individuals with high emotional intelligence contribute to that culture.

    6. Leadership Potential

    Even if you’re not applying for a leadership role, employers appreciate candidates who demonstrate leadership qualities. Leadership potential encompasses qualities such as initiative, decisiveness, and the ability to motivate and inspire others. Sharing examples of times when you took initiative, led a project, or mentored colleagues can showcase your leadership abilities during interviews.

    7. Time Management and Organization

    With competing priorities and tight deadlines, employers value candidates who can manage their time effectively and stay organized. Demonstrating your ability to prioritize tasks, meet deadlines, and maintain attention to detail signals your reliability and efficiency as a potential employee.

    8. Resilience

    The ability to bounce back from setbacks and adapt to challenges is highly regarded in today’s fast-paced work environments. Employers seek candidates who demonstrate resilience, perseverance, and a positive attitude in the face of adversity. Sharing stories of how you’ve overcome obstacles or learned from failures can illustrate your resilience during interviews.

    While technical skills are important, communicating your soft skills can significantly enhance your candidacy in a job search. Which of these eight soft skills are your strongest? When practicing for your next job interview, be sure to make a list, so that you’re prepared to share your expertise with the hiring manager. Good luck!

     

    Want more job tips from UKG recruiters?  Check out more of our career advice.  

    INTERESTED IN JOINING THE U KREW?  EXPLORE CAREERS AT UKG! 

    • The People Purpose Blog
    • 8 Soft Skills that Matter More Than Ever in Today’s Job Market

    Related Stories

    Image of man and his son
    The People Purpose Blog
    Total Compensation Explained: Unlocking the Value of Workplace Benefits and Perks

    Explore the importance of total compensation in your job search. Learn how to assess workplace benefits and perks that contribute to your financial well-being and overall happiness.

    Two people sitting, smiling, and talking
    The People Purpose Blog
    From Courtroom to Code: How I Reinvented My Career (And You Can Too)

    Discover how Kia transitioned from a successful legal career to tech recruiting, overcoming challenges and leveraging transferable skills. This playbook offers practical steps and resources to help you navigate your own career change, whether you're aiming for tech, teaching, or beyond. Embrace your journey and turn your dreams into a concrete plan.

    Image of four employees playing at a foosball table
    The People Purpose Blog
    Understanding Work-Life Balance: Questions to Ask Your Potential Employer

    Ask these work-life balance questions to potential employers to ensure your career aligns with your personal well-being and happiness.

    UKG logo

    Footer menu

    • Suites
      • HCM Software for Enterprises
      • HCM Software for Midsize and Small Businesses
      • Workforce Management Software
    • Solutions by need
      • Time & Attendance
      • Human Resources
      • Payroll
      • AI in the Workplace
      • Scheduling
      • Talent Management
      • Employee Experience
      • Multi-Country Payroll
    • Customers
      • Implementation
      • Support Experience
      • UKG Community
      • Customer Experience
    • About Us
      • Why UKG
      • Culture
      • Our ESG Program
      • Leadership
      • Newsroom
      • Careers
      • Privacy and Security
      • Legal
      • Sitemap
    • Resources
      • Events
      • Analyst Reports
      • Workforce Activity Report
      • HCM and AI
      • The People Purpose Blog
      • Small Business Center
      • Enterprise HCM Demo Center
      • HR Software Demo Center

    Sub Footer

    • Accessibility
    • Cookie Choices
    • Cookie Notice
    • Terms of Use
    • Privacy Notice
    • Mobile Terms
    © 2025 UKG Inc. All rights reserved.

    Kronos SaaShr, Inc., a UKG Company (NMLS ID#1698726) provides money transmission services on behalf of UKG Inc. customers and in connection with certain UKG products. For more information, visit Compliance & Licenses.