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How to Support Mental Health at Work Through Communication

Teresa Smith Director, Human Insights, UKG
May 30, 2024 Read time: 5 minutes
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Table of Contents

  • Unearthing hidden treasures
  • Navigating workplace challenges with effective communication
  • Promoting transparent communication in the workplace
  • How to support mental health at work: strategies for self-care and support
  • Celebrating diversity: fostering an inclusive workplace

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Unearthing hidden treasures


As a child, I have fond memories of family vacations strolling along the shoreline with my family. We would hunt for shells, treating them like secret treasures hidden in the sand. During these beachside escapades, my mother would share tales of pearls discovered inside oysters—their remarkable journey from obscurity to beauty. Little did I realize then that the profound lessons from those stories would extend far beyond my childhood memories.

In the context of organizations, there lies a treasure trove of hidden pearls—not the kind found in oysters, but rather the talented individuals who quietly contribute to collective success. Imagine the coder huddled in a corner, meticulously crafting elegant solutions; the spreadsheet wizard, crunching numbers with precision; or the creative thinker, doodling away during meetings. Each have their own unique talents that enrich the fabric of our workplace.

However, there’s a twist: Work-related stress and ineffective communication can bury these pearls deeper than a sandcastle at high tide. The relentless pressure to meet deadlines, endless email chains, and occasional office drama take a toll on our precious gems. When employees feel overwhelmed, their wellbeing, productivity, and overall job satisfaction suffer. It’s as if those pearls are submerged in murky depths, waiting to be discovered.

But fear not! Together, we’ll embark on a journey to unearth these hidden treasures. Let’s chart a course and explore how to support mental health at work through effective communication. From team meetings to one-on-one interactions, we’ll navigate these waters and reveal the profound impact that clear, empathetic communication has on our wellbeing.
 

Navigating workplace challenges with effective communication


At its core, effective communication in the workplace demands patience, understanding, and empathy. These virtues not only enhance our interactions but also contribute to supporting sound mental health. Imagine a pearl: it begins as a tiny grain of sand, an irritant nestled within the oyster’s protective shell. Similarly, workplace challenges and conflicts can feel like those pesky irritants, disrupting the smooth flow of communication and triggering stress or anxiety.

However, here’s where the magic happens: just as the pearl gradually coats the irritant with layers of nacre, transforming it into a lustrous gem, we too can learn to navigate workplace challenges. By embracing these obstacles as opportunities for growth and connection, we contribute to our own transformation.

So, let’s polish our communication skills, layer by layer, until they gleam like precious pearls.
 

Promoting transparent communication in the workplace


In today’s dynamic work environment, fostering transparent communication is essential for both employee well-being and organizational success. When companies prioritize transparency, it sends a powerful message to their workforce: “We value you, and we respect your contributions.” Imagine transparency as holding a pearl up to the light. Just as the light reveals the pearl’s inner beauty, transparent communication exposes the heart of an organization. It allows employees to receive constructive feedback openly, leading to personal growth and improved performance. Moreover, transparent communication alleviates mental stress. When employees know what’s happening behind the scenes, they feel more secure and engaged. This positive atmosphere contributes to a healthier work environment overall.

When companies prioritize transparency, it sends a powerful message to their workforce: “We value you, and we respect your contributions.”

 

 

Here are some strategies to promote transparency within your workplace:

1. Open dialogue: Encourage regular conversations between managers and team members. Create a safe space where employees can express their thoughts, concerns, and ideas without fear of judgment.

2. Clear expectations: Be explicit about goals, performance metrics, and company values. When everyone understands the bigger picture, they can align their efforts accordingly.

3. Timely updates: Keep employees informed about organizational changes, project updates, and any relevant news. Transparency means sharing information promptly, even if it’s not always positive.

4. Feedback loops: Set up mechanisms for continuous feedback. Regular check-ins, performance reviews, and anonymous suggestion boxes all contribute to an open feedback culture.

Remember, transparency isn’t just a buzzword—it’s a fundamental aspect of a thriving workplace. By embracing it, organizations can create an environment where employees feel valued, respected, and motivated to give their best.
 

How to support mental health at work: strategies for self-care and support


Stress, burnout, and interpersonal conflicts can weigh heavily on our emotional wellbeing. These challenges affect our ability to perform at our best. Just as a pearl forms layer by layer, our mental health requires nurturing and protection.

Here are some key strategies to promote self-care and build a robust support network:

1. Patience with ourselves: Recognize that it’s okay to take a step back and recharge. Like a pearl slowly developing its luster, we need patience with ourselves. Allow time for rest, reflection, and self-compassion.

2. Colleague support: Extend that patience to our colleagues as well. Everyone faces their own challenges. Be empathetic and understanding. A kind word or a listening ear can make a significant difference.

3. Clear communication: When information flows freely, anxiety and stress decrease. Encourage open, transparent dialogue about work-related issues. Knowing what’s happening behind the scenes fosters a sense of security.

4. Seeking help: Effective communication also means being willing to seek help. Don’t hesitate to reach out when you need it. Whether it’s discussing workload concerns with a supervisor or seeking advice from a coworker, asking for help is a sign of strength.

5. Offering support: Be proactive in supporting others. A strong network is built on mutual support. Offer encouragement, share resources, and be there for your colleagues during challenging times.

Remember, just as a pearl’s beauty lies within its layers, our well-being thrives when we prioritize self-care and create a supportive workplace environment.
 

Celebrating diversity: fostering an inclusive workplace


In the ever-evolving workplace, diversity is our greatest asset. Just as each pearl has its own unique shape and luster, our individual experiences with communication and mental health vary. It’s time to recognize and embrace this diversity fully.

Here are some strategies to promote inclusivity and create a work environment where everyone’s voice is valued:

1. Acknowledge intersectionality: Understand that diversity goes beyond race and gender. Consider factors like age, ethnicity, abilities, and cultural backgrounds. Embrace the richness that comes from these intersecting identities.

2. Cultural competence: Invest in cross-cultural communication programs. Equip employees with the skills to navigate diverse perspectives effectively. When we learn from one another, we build bridges of understanding.

3. Employee Resource Groups (ERGs): Encourage ERGs that celebrate different cultures, identities, and interests. These groups provide a platform for employees to connect, share experiences, and drive positive change.

4. Mentorship and sponsorship: Create mentorship programs that pair individuals from diverse backgrounds with seasoned professionals. Sponsorship, where leaders advocate for their proteges, also plays a crucial role in career advancement.

5. Transparent workplace culture: Foster transparency by listening to employees’ feedback. Use surveys to gather insights and address any disparities. A transparent culture builds trust and encourages open dialogue.

Remember, embracing diversity isn’t just a checkbox—it’s an ongoing commitment to creating an environment where everyone feels valued, heard, and empowered. By celebrating our differences, we create a stronger, more resilient workplace.

Learning how to support mental health at work goes beyond mere policies and programs. It requires cultivating an environment of empathy and understanding, where mental health and effective communication intersect. 

Just as hidden pearls wait to be discovered, let us uncover the full potential within ourselves and our teams. Through transparent communication, celebrating individual uniqueness, and working collaboratively, we can create a culture that prioritizes the wellbeing of its people.

Teresa Smith

Director, Human Insights, UKG

Teresa leads our HCM Strategic Advisory team at UKG. As a veteran HCM business consultant and IT professional, she loves connecting with technology's human side.

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