Jane Graham serves as group vice president of relationship management at UKG. In her role, Jane leads a global team of both customer-facing and operations-focused professionals, responsible for delivering on the UKG “Partner for Life” commitment to customers and overseeing the company’s recurring-revenue footprint. Her team’s primary mission is to create meaningful, lifelong, and trusted partnerships with customers and instill confidence in each customer that their relationship with UKG will help their organization and their people thrive. Jane joined UKG in 2017 as senior director of renewals, managing a team responsible for renewing and retaining over $1 billion in recurring revenue. She was promoted within her first year to become the company’s youngest vice president (global customer success and renewals). Since joining UKG, Jane has won numerous awards in customer success, renewals, and customer experience management and has become a sought-after presenter at industry events.