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An Update on U.S. Workforce Activity

This report explores weekly workforce data across approximately 40,000 U.S. businesses and their 4.5 million employees.

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The Workforce Institute at UKG

The Workforce Institute is a think tank that curates ideas, strategies, and best practices on how to create great workplace experiences in a way that positively impacts lives, communities, and business outcomes.

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Latest UKG News

Media Coverage

Nov 17, 2023

‘Every organization has to be true to who they are’: UKG CEO on how managers build trust with their teams

Fortune | Two years ago, workforce management software provider UKG acquired Great Place To Work (GPTW), the premier certifier of, well, great places to work. Now UKG is opening the vaults on GPTW’s data banks and using the decades of detailed rankings to launch a new workforce management tool that could help companies build trust: the UKG Great Place To Work Hub.

Press Release

Nov 15, 2023

UKG Exceeds Bookings Goals to Achieve Record Fiscal 2023

LOWELL, Mass., and WESTON, Fla. | UKG today announced a business update for the fourth quarter and fiscal 2023, ending September 30, 2023.

Press Release

Nov 14, 2023

Holiday Shopping Season Competition Urges Stores to Drive Up Investment in People

LOWELL, Mass., and WESTON, Fla. | A new report on holiday season retail trends from UKG finds store traffic and shopper demand are up year over year, and almost all retailers (96%) — up from just 40% in 2022 — have plans to increase headcount in stores for the 2023 holiday shopping season. Seasonal hiring goals could be difficult to hit, however, as turnover continues to be a challenge and competition for talent remains strong, potentially putting the customer experience on the line.

Press Release

Nov 13, 2023

Global Coffee Giant Transforms Store Staffing, Increases Efficiency by 65% with AI-Powered UKG Technology

LOWELL, Mass., and WESTON, Fla. | UKG today announced that Costa Coffee, one of the world’s largest and best-known coffee shop chains, is optimizing store staffing and strategically planning long-term labor decisions with AI-powered UKG workforce planning and forecasting solutions for frontline and hourly workers.

Press Release

Nov 9, 2023

UKG Ready Helps Leaner HR Teams Become Great Places to Work

LAS VEGAS, UKG Aspire | UKG today announced more than 45,000 organizations with smaller and leaner HR teams are using the UKG Ready HCM suite to help create great workplaces. Innovations such as generative AI (GenAI), enhancements supporting ease of use and personalized experiences, and the 2024 availability of the industry-first UKG Great Place To Work® Hub for UKG Ready customers headlined this week’s annual UKG Aspire customer conference.