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The Workforce Institute is a think tank that curates ideas, strategies, and best practices on how to create great workplace experiences in a way that positively impacts lives, communities, and business outcomes.

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Latest UKG News

Media Coverage

The Employee Survey: Major Mistakes Organizations Still Make

Forbes | New technology has made the employee survey process “smarter” than ever. Natural language processing and sentiment analysis tools enable organizations to glean accurate, continuous feedback from their teams. So why do many organizations continue to under-deliver on the outcome? The reality is that effective technology won’t lead to effective results unless organizations take meaningful action based on these survey insights.
Media Coverage

Why ‘Gray-Collar’ Workers May Just Be the Answer to Your Post-Pandemic Hiring Woes

Fast Compnay | The combined forces of the pandemic, the Great Resignation, and widespread hiring challenges have forced a long-overdue reset in how we talk about the workforce. Employees have become important stakeholders as organizations struggle to fill staffing shortages, retain burned out employees, and cater to new expectations around remote work.
Media Coverage

Amazon and Starbucks are Giving Low-Wage Workers More Job Flexibility

Quartz | The systems have gotten more sophisticated by integrating with software like Slack and Facebook Messenger to make communication more seamless, says Jayson Saba, a senior director of product management at UKG, a global HR and workforce management company. The pandemic forced wider adoption.
Media Coverage

Are You Listening? Why it's Critical for Employers to Transform Employee Feedback into Action

Remote Report | Another report, conducted by UKG’s Workforce Institute, an HR management think tank based in Lowell, Mass., and Weston, Fla., showed similar stats. In its survey of some 4,000 workers in 11 countries, about a quarter of remote workers and one-third of hybrid workers felt they didn’t have any influence on company decision-making.
Media Coverage

Are You Listening? Why it's Critical for Employers to Transform Employee Feedback into Action

Remote Report | Another report, conducted by UKG’s Workforce Institute, an HR management think tank based in Lowell, Mass., and Weston, Fla., showed similar stats. In its survey of some 4,000 workers in 11 countries, about a quarter of remote workers and one-third of hybrid workers felt they didn’t have any influence on company decision-making.
Media Coverage

Some Former Restaurant Workers are Finding New Careers in Other Kitchens

Marketplace | “Health care and hospitality — there’s plenty of jobs available, but boy, they’re really tough jobs to do,” said Dave Gilbertson, who tracks the U.S. workforce at payroll-processor UKG, which is a Marketplace underwriter.
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