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The Workforce Institute at UKG

The Workforce Institute is a think tank that curates ideas, strategies, and best practices on how to create great workplace experiences in a way that positively impacts lives, communities, and business outcomes.

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Latest UKG News

Press Release

Retailers Grapple with How to Manage Customer Expectations, Staffing Issues Entering Another Unconventional Holiday Season

LOWELL, Mass., and WESTON, Fla. | It’s a complex time of year for retailers in any economy — but in 2022, record-high inflation, continued blowback from global supply chain disruptions, and an intensely competitive labor market threaten to take the “happy” out of holidays before the season even starts. Retailers surveyed1 by UKG say they’re committed to elevating the customer experience in stores for the holidays.
Press Release

Labor Market Settles into Period of Relative Consistency

LOWELL, Mass., and WESTON, Fla. | The UKG Workforce Activity Report for September 2022 shows very slight movement in workforce activity for the seventh consecutive month.
Media Coverage

Why Leaders Need to Reevaluate How They Manage Their Workforce Today

Forbes | In “The Heard and the Heard-Nots,” a global study conducted by The Workforce Institute at UKG, researchers highlighted that 92% of “highly engaged employees” say they feel heard at work, whereas only 30% of “highly disengaged employees” feel heard.
Press Release

2022 Annual Workplace Predictions from The Workforce Institute at UKG

LOWELL, Mass., and WESTON, Fla. | The Workforce Institute at UKG today released its annual predictions of the top trends that will impact the global workforce in 2022.
Media Coverage

How Ableist Attitudes Make an Impact in the Workplace

Built In | Three decades later, however, only one-third of managers claim to know the details of the ADA’s legal requirements for accommodating people with disabilities, with an additional 36 percent saying they know “a good amount,” according to a 2020 report from tech HR company UKG.
Media Coverage

Market, Omicron Risks Pose New Challenge for Fed Policy Pivot

Reuters | Data from payroll provider UKG showed shift work decreased by 5% for the week ending Jan. 16 compared to the week before, a sign coronavirus infections may produce another disappointing employment report in January after job growth of just 199,000 in December.
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