Skip to main content
Contact Sales Support Careers
United States (English)
Americas
  • United States (English)
  • Canada (English)
  • Canada (Français)
  • Mexico (Español)
Europe, Middle East & Africa
  • United Kingdom (English)
  • France (Français)
  • Deutschland (Deutsch)
  • Nederland (Nederlands)
  • Other EMEA Locations
Asia/Pacific
  • India (English)
  • Australia (English)
UKG logo UKG logo
Search
Get started Get started
    • Solutions
      Solutions by Need
      People icon
      Human Resources
      Payroll icon
      Payroll
      Talent icon
      Talent
      People connected icon
      HR Service Delivery
      Clock with Person
      Time & Attendance
      Calendar day icon
      Scheduling
      Document check shield icon
      Compliance
      Chart bar statistics icon
      Reporting and Analytics
      Product Suites
      UKG Pro

      A culture-driven HCM suite designed to support your enterprise organization's needs.

      UKG Dimensions

      Workforce Management solution helping you redefine the work experience for your people.

      UKG Ready

      HR solution to help small and mid-size organizations focus on growth and making a difference for your people, every time.

      View all products
      Find the product that best fits your needs.
      Get started Get started
      get started
    • Customer Experience
      The UKG Promise

      With over 70 years of expertise with BOTH people systems and systems of work, no one knows people and how they work better than UKG.

      Our Promise
      Customer Experience

      We think you’re pretty special when you’re a UKG Customer. That’s why we build products designed to inspire your people — and your organization — to grow and thrive.

      Partner for Life
      Implementation
      Support Experience
      UKG Community
      Working Smarter Café
      Customer Stories
      Belle Tire

      UKG Pro streamlines and automates administrative and HR tasks, so that field teams and managers can spend more time with customers, and coach, train, and listen to their people.

      Eventide Senior Living Communities

      Eventide Senior Living Communities uses UKG to drive employee engagement and streamline workforce management and HCM, including cutting PBJ reporting time by 99%.

      See all customer stories
      Collaborate, learn, and get support for your UKG solution!
      Visit UKG Community Visit UKG Community
    • Resources
      • Research & Insights
        Research & Insights
        • By Business Need
        • By Type
        See all
        Growth icon
        Human Capital Management
        People icon
        Human Resources
        People connected icon
        HR Service Delivery
        Payroll icon
        Payroll
        Talent icon
        Talent
        Chart tree people icon
        Workforce Management
        Clock with Person
        Time & Attendance
        Calendar day icon
        Scheduling
        Document check shield icon
        Compliance
        Chart bar statistics icon
        Reporting and Analytics
        Lightbulb icon
        Product Info
        Video player icon
        Product Tour
        Article featured icon
        Analyst Report
        Document icon
        White Paper
        Book icon
        eBook
        Organization icon
        Industry Brief
        Chart bar icon
        Infographic
        News people icon
        Article
        Video player icon
        Webinar Replay
        Interactive
      Research & Insights
      • By Business Need
      • By Type
      See all
      Growth icon
      Human Capital Management
      People icon
      Human Resources
      People connected icon
      HR Service Delivery
      Payroll icon
      Payroll
      Talent icon
      Talent
      Chart tree people icon
      Workforce Management
      Clock with Person
      Time & Attendance
      Calendar day icon
      Scheduling
      Document check shield icon
      Compliance
      Chart bar statistics icon
      Reporting and Analytics
      Lightbulb icon
      Product Info
      Video player icon
      Product Tour
      Article featured icon
      Analyst Report
      Document icon
      White Paper
      Book icon
      eBook
      Organization icon
      Industry Brief
      Chart bar icon
      Infographic
      News people icon
      Article
      Video player icon
      Webinar Replay
      Interactive
      Events
      Tradeshows
      Conferences
      Webinars
      See all events
      Blogs
      The People Purpose Blog

      Your source for the latest life-work trends and ideas from UKG experts and leaders. Stay informed and put people first in all you do.

      Workforce Institute

      Think tank that helps organizations drive performance by addressing HCM and workforce management issues.

      Workplace Resources
      Great Place To Work
      Pay Equity Resources
      Human Insights
      UKG Developer Hub
      UKG Pro Ranks Highest in 2022 Gartner Critical Capabilities for Cloud HCM Suites for the North American Midmarket Use Case
      Get The Report
      Get The Report
      Reference Image
      UKG Ranks Highest in 2022 Gartner Critical Capabilities for Cloud HCM Suites

      Read the Gartner® Critical Capabilities analysis for UKG Pro®.

    • About Us
      About UKG

      Learn more about UKG and how our HR solutions inspire workforces and businesses around the world to drive people-focused results.

      About Us
      Why UKG
      UKG Leadership
      Newsroom
      Awards & Recognition
      UKG Ambassadors
      Culture
      Our ESG Program
      Partners
      UKG Marketplace
      Analyst Reports
      Careers

      Look to your future. If you're interested in working for a company that truly invests in their people to create a culture of belonging and innovation, we want you on our team.

      Careers at UKG
      Early Career & Internships
      Benefits
      Life at UKG
      Featured Locations
      FAQs
      Experience awesome at work.
      Search jobs at UKG Search jobs at UKG
    Contact Sales Support Careers
    United States (English)
    Americas
    • United States (English)
    • Canada (English)
    • Canada (Français)
    • Mexico (Español)
    Europe, Middle East & Africa
    • United Kingdom (English)
    • France (Français)
    • Deutschland (Deutsch)
    • Nederland (Nederlands)
    • Other EMEA Locations
    Asia/Pacific
    • India (English)
    • Australia (English)
    Find the product that best fits your needs.
    Get started Get started
    get started
    Search Get started Get started
    Announcements
    Press Release

    UKG Solution Demand Drives Outstanding Second-Quarter Fiscal 2023

    Cloud migrations push UKG past company targets; record number of $1 million+ HCM deals

    Written By

    Keva Silversmith
    UKG
    +1 954 759 3249
    [email protected]

    Category

    Corporate News Corporate News
    May 25, 2023, LOWELL, Mass., and WESTON, Fla.

    UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today provided a business update for the second quarter of fiscal 2023, ending March 31, 2023, including continued growth in large HCM suite deals, third-party industry expert and end-user recognition, and product innovation.

    “Demand for what UKG does remains very strong across all industries because organizations around the world need modern HCM solutions to run a successful business,” said Chris Todd, CEO at UKG. “We closed the quarter above our aggressive sales goals, driven by notable success with large customers and securing the most HCM deals of $1 million or more in annual recurring revenue in UKG history. Customer migrations to our modern cloud solutions also propelled the business forward, while 8 in 10 new customers selected full-suite HCM solutions. Our SMB and midmarket business is thriving — with the number of UKG Ready deals increasing by more than 50% — which is a direct result of key investments we’ve made over the last 12 months. The momentum across all areas of our business shows how important what we do is.”

    Second Quarter 2023 Business Highlights

    UKG, recently named one of America’s Most Innovative Companies by Fortune, announced new product innovations, successes, and enhancements, including:

    • The debut of UKG Strategic Workforce Planning, a long-term forecasting and capacity-planning technology that helps customers predict demand and staffing needs well into the future by combining deep workforce-planning expertise with UKG FleX Fabric, people-centric and behavior-focused AI fed by one of the largest HCM and workforce management datasets.
    • A 300% increase in users of UKG Wallet, which offers earned wage access, budgeting tools, financial literacy and counseling, and peer-to-peer payments that UKG customers say is a significant recruitment and retention tool.
    • Winners of  its annual Technology and Service Partners of the Year Awards, which recognized leaders from its more than 315 strong technology and service partner community for creating exceptional experiences for mutual customers throughout the year.
    • Customers reflecting how UKG technology can help support their diversity, equity, inclusion, and belonging efforts, with tools such as pay equity dashboards, employee listening, and implementing equity of fairness across talent acquisition, performance reviews, and scheduling.

    Leading global analyst firms recognized UKG solutions and the company’s commitment to the HCM market with second-quarter accolades from:

    • Nucleus Research, ranking UKG Top Overall in HCM for the second consecutive year in the HCM Technology Value Matrix 2023.
    • The 2022 Gartner Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises report, which gave UKG Pro the highest overall score for North American Midmarket Use Case for the seventh consecutive year.

    UKG was honored with peer review and industry accolades based entirely on direct feedback from customers about their UKG HCM suite experience, including:

    • Sapient Insights Group rating UKG the #1 provider for timekeeping and payroll in the 2022-2023 HR Systems Survey White Paper, based on UKG customer feedback for vendor satisfaction and user experience;
    • SoftwareReviews 2022 HCM – Enterprise Data Quadrant naming UKG an Overall Leader;
    • UKG receiving two TrustRadius Top Rated Awards for Best Feature Set and Best Value for Price;
    • Comparably listing UKG on the Best Product and Design Teams list, which is derived from ratings provided by current employees in product and design departments who anonymously rate their employers in 20 different culture categories; and
    • UKG being recognized for providing consistently superior customer service for the 23rd year in a row by the NorthFace Scoreboard Award for excellence in Customer Service, which was further validation of  customers telling positive stories about UKG support and services.

    “Its commitment to innovation, making the complex simple for customers, and people-first operations are the differentiators that made UKG the overall leader in our HCM Value Matrix for two years in a row,” said Ian Campbell, CEO at Nucleus Research. “Feedback from UKG customers consistently notes the high ROI they receive from their UKG deployment, making it difficult to knock UKG off that Leader mantle. With a roadmap that includes human-centered and native AI-driven innovations, customers who invest today will see greater value for their people and their operations into the future.”

    Customer successes in the second quarter included:  

    • A British multinational variety store chain with 35,000 employees across the U.K. and France;
    • The corporate services division of one of the largest American sportswear and footwear retailers, operating in 28 countries;
    • A full-suite HCM deal with the world’s largest independent hardlines distributor;
    • A global travel retailer operating in more than 60 countries with formats including duty-free, duty-paid, brand boutiques, specialized concepts, and convenience stores focused on travelers’ specific needs;
    • A Canadian road safety and traffic management firm who saved 1,200 hours in employee onboarding with UKG;
    • The largest private, physician-led, global healthcare network in the U.S., with more than 60,000 employees;
    • A cloud migration for one of the world’s largest home improvement stores, employing approximately 300,000 associates with over 1,700 stores;
    • The second-largest fire and rescue service in England, which operates nearly 40 fire stations;
    • A leading operator and franchiser of steakhouses, breweries, and craft beer focused on casual dining, with about 20,000 employees;
    • One of the largest travel companies in Canada, who realized $150,000 in savings, a 50% reduction in manual processes, and a 10% decrease in turnover in its first year using UKG;
    • A power management company with customers in more than 175 countries that is accelerating the transition to renewable energy; 
    • One of the world’s largest airlines, with more than 60,000 employees, which operates out of over 100 airports across the world; and
    • UKG and Accenture announcing they have collaborated on more than 150 customer engagements as part of an expanded strategic partnership to help organizations transform culture and operations, including at Ardent Health Services, where workforce operations improved for 24,000 employees while remaining focused on providing quality healthcare services.

    In its 2022 UKG Global Impact Report, UKG established a comprehensive set of near- and long-term goals for environmental, social, and governance (ESG), with emphasis on positively impacting the environment; broadening social equity, opportunity, and impact programs; and ensuring employees, partners, and customers consistently adhere to high ethical standards and business practices. 

    • UKG also improved its EcoVadis sustainability rating to Silver status, which puts the company in the top 17% of all organizations rated by the international agency.
    • Newsweek named UKG to the America’s Greatest Workplaces for Women list for its compensation and benefits packages, work-life balance for employees, and “proactive management of a diverse workforce.

    Following its commitment to building a global brand ambassador program that mirrors its culture and is representative of its customer base, UKG signed LPGA stars Gaby Lopez of Mexico and Leona Maguire from Ireland to its increasingly diverse roster of athletes.

    “The demand for our solutions continues to be very strong, and we are on the right side of today’s workplace priorities,” said Todd. “Organizations are focused on creating engaging and inclusive workplaces for their people, and UKG is uniquely qualified to help support our customers on that important journey.”

    About UKG

    At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 75,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.

    Copyright 2023 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

    • Announcements
      Press Release
    • UKG Solution Demand Drives Outstanding Second-Quarter Fiscal 2023
    UKG logo

    Footer menu

    • Human Capital Management
      • Human Resources
      • Payroll
      • Talent
      • Reporting and Analytics
    • Workforce Management
      • Time & Attendance
      • Scheduling
      • Compliance
    • Product Suites
      • UKG Pro
      • UKG Dimensions
      • UKG Ready
    • Customer Experience
      • Implementation
      • Support Experience
      • UKG Community
      • Customer Stories
    • About Us
      • Why UKG
      • Culture
      • Our ESG Program
      • Leadership
      • Newsroom
      • Careers
      • Privacy and Security

    Sub Footer

    • Modern Slavery Statement
    • Accessibility
    • Cookie Choices
    • Cookie Notice
    • Terms of Use
    • Trademarks
    • CCPA Notice
    • Licenses
    • Privacy Notice
    © 2023 UKG Inc. All rights reserved.

    Kronos SaaShr, Inc., a UKG Company (NMLS ID#1698726) provides money transmission services on behalf of UKG Inc. customers and in connection with certain UKG products.