UKG Named a Leader in HCM by Gartner

UKG Pro recognized as a Leader in Gartner® Magic Quadrant™ for Cloud HCM Suites for 1,000+ Employee Enterprises report
October 26, 2023, LOWELL, Mass., and WESTON, Fla.

With an unwavering focus on helping businesses become great places to work, UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced that it is a Leader in the Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises report.

Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. The market for cloud HCM suites is responding to HR leaders’ need to focus on delivering business outcomes while keeping a close watch on innovation catalysts such as generative AI (GenAI). Gartner research helps HR technology leaders in enterprises with more than 1,000 employees identify suitable vendors.

“We’re on a mission to inspire every organization to become a great place to work through technology built for all people,” said Hugo Sarrazin, chief product and technology officer at UKG. “With the most comprehensive combination of people, work, and culture data in the industry, and a rich history of solving the most complex workforce challenges, UKG is uniquely positioned to help companies create inclusive, high-performing workplaces that drive greater business performance.”

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging to drive better business outcomes, the UKG Pro HCM suite puts people at the center of strategy to provide every organization with an opportunity to become a great place to work.

“Partnering with UKG has allowed us to evolve our business and have a meaningful impact on our organization and people,” said Katie Roberts, director of employee relations at Belle Tire, a large auto retailer with more than 170 locations. “We’re able to streamline and automate administrative and HR tasks so that our field leadership team and managers can spend more time with our customers, and coach, train, mentor, and listen to our people.”

In addition to HR and payroll, the UKG Pro HCM suite provides industry-leading global workforce management that has recently been enhanced with long-term forecasting and strategic planning, as well as integrated HR service management (IHRSM).

With more than $2.5 billion invested in research and development over the last five years, UKG has delivered a variety of innovations and suite enhancements, including:

  • UKG One View, the multi-country payroll experience, which can be deployed in as little as five weeks, that provides a single view of data across all in-country payroll providers globally;
  • UKG Great Place To Work Hub, an industry-first solution that transforms HR metrics into opportunities for equity and belonging;
  • UKG Wallet, a financial wellness and earned-wage access tool that also provides financial planning and literacy resources to employees; and
  • UKG Talk, an employee-communications platform that keeps frontline workforces connected to each other and the company mission.

UKG also recently introduced its comprehensive and ambitious GenAI strategy, which includes conversational experiences as well as training GenAI models on three decades of proprietary benchmark data and proven best practices from Great Place To Work® to guide purposefully curated recommendations and strategies to better support teams and people.

“UKG’s partnership mindset has helped improve the way we use Pro almost every single week,” said Eric Sweet, HR director at Rollins, a 13,000-employee global consumer and commercial services company. “When UKG shows me how to make my job more efficient, it translates into making our employees’ jobs — and lives — easier.”

Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, Ranadip Chandra, Sam Grinter, Ron Hanscome, Chris Pang, Anand Chouksey, Josie Xing, Harsh Kundulli, David Bobo, Laura Gardiner, Hiten Sheth, Jackie Watrous, Travis Wickesberg, 18 October 2023.

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About UKG

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more,

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