Customers Honor UKG with Nine TrustRadius 2021 Top Rated Awards

Based on unbiased reviews and feedback, UKG’s HCM solutions earn accolades for delivering exceptional customer experiences
June 3, 2021, LOWELL, Mass., and WESTON, Fla.

UKG (Ultimate Kronos Group), a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, has earned nine TrustRadius 2021 Top Rated Awards. Established in 2016, TrustRadius is an industry standard for end-user software reviews and its annual Top Rated Awards provide one of the most influential assessments of a customer’s experience.

“The strength of UKG is not only in its products, but also in its people and their commitment to the success of their customers,” said Mustafa Hazime, chief operating officer at Hamedeh Educational Services and a UKG customer. “UKG gives us a competitive advantage with the automation of our processes and differentiates us as an employer.”

The nine 2021 Top Rated Awards for UKG span the entire HCM lifecycle, including in the Compensation Management, HR Management, Payroll, Talent Management, Timekeeping, and Workforce Management categories. Earlier this year, TrustRadius recognized UKG with a 2021 “Most Loved” Product Award and a 2020 Tech Cares Award for providing extraordinary service to customers, employees, and local communities during COVID-19.

“As a UKG customer, we’re part of a family. We are working together as a partnership,” said Todd Switzer, director of human resources at Semblex Corporation. “Our relationships with UKG’s people make our work much easier and give us confidence that we’re achieving maximum business value with our HCM solution."

UKG Pro, a global HCM solution designed for large and medium-size enterprises, earned 2021 Top Rated Awards for excellence in Compensation Management, HR Management, Payroll, Talent Management, and Workforce Management.

“UKG is a cornerstone of our employee engagement efforts, and better systems and processes have improved the work experience for everyone," said Eddie Safille, vice president of talent management at Arc Broward.

UKG Ready, a full-suite HCM solution for small and medium-size enterprises to simplify management of the entire employee journey, received awards for HR Management, Time Tracking, Workforce Management, and Payroll.

“If you’re looking to grow, you have to have a solution that can grow with you,” said Hoa Luong, chief operating officer at Boba Tea Company. “UKG is the perfect partner to help us expand our business.”

“To be honored by our customers for delivering exceptional experiences and helping them create positive outcomes for their own people during one of the most disruptive times in our lifetime is an incredibly humbling achievement,” said Chris Todd, president at UKG. “UKG’s purpose is people. We’re committed to caring for our employees, our communities, and the 50,000 organizations — large and small, across every industry, in over 150 countries worldwide — who engage their workforces with UKG solutions.”

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit

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